WARRANTY
Diono ULC warrants its products to the original retail purchaser as follows:
Diono ULC warrants to the original consumer purchaser that this product (car seats, strollers, baby carriers and
travel accessories) will be free from defects in material and workmanship for one (1) year from the date of
original purchase (the "Warranty Period"). During the Warranty Period, Diono ULC will, at its option, repair or
replace this product if it is found by the manufacturer to be defective in material or workmanship. Diono ULC
reserves the right to discontinue or change parts, fabrics, models, or products, or to substitute this product
with a comparable model or product.
To make a claim under this warranty, you can reach us by phone at 866-954-9786 Monday- Friday, or drop us
an email at dionoca@diono.com
An original receipt from an authorized retailer or diono.com is required to validate your warranty, and shipping
charges will be the responsibility of the original consumer purchaser. To expedite the processing of any future
warranty claims and to verify the original date of purchase, please complete and mail the pre-addressed owner
registration card within thirty (30) days of purchase and register your product online, opting into
communication from Diono.
WARRANTY LIMITATIONS
This warranty does not cover the effects of normal wear and tear or damage resulting from negligence,
modification, improper installation, accidents, incorrect washing of covers, misuse or abuse of this product. It is
expressly agreed that the obligations of Diono ULC and the original consumer purchaser's remedies under the
limited warranty contained herein are exclusive and are strictly limited to the repair or replacement of the
product. This limited warranty is conditional upon strict compliance with the provisions of the Instruction
Manual. In no event will Diono ULC or the retailer selling this product be liable to you for any damages,
including incidental or consequential damages, arising out of the use or inability to use this product.
EXTENDED WARRANTY ON 2020 MODEL YEAR ONWARDS STROLLERS AND CAR SEATS
Diono ULC warrants, ONLY to the original consumer purchaser and only if this product was purchased (new
and unused in an unopened box) from an authorized Diono ULC retailer listed at diono.com, and who has fully
registered their product online at diono.com within 2 months of purchase, that this product will be free from
defects in material and workmanship for an extra two (2) years after the standard one (1) year warranty period
(the "Extended Warranty Period") has expired. The complimentary extended warranty applies only in Canada.
An original receipt is required to validate your warranty, and shipping charges will be the responsibility of the
original consumer purchaser. During the Extended Warranty Period, Diono ULC will, at its option, repair or
replace this product if it is found by the manufacturer to be defective in material or workmanship. Diono ULC
reserves the right to discontinue or change parts, fabrics, models, or products, or to substitute this product
with a comparable model or product. Replacement product does not extend any warranty period.
EXTENDED WARRANTY LIMITATIONS
The complimentary extended warranty is available only on 2020 car seats (Radian R and Q, Monterey, Cambria
and Solana), and strollers (Flexa and Excurze), and newer Diono ULC car seats and Strollers, in Canada. This
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extended warranty does not cover fabrics, the effects of normal wear and tear or damage resulting from
negligence, modification, improper installation, accidents, airline/transport damage misuse or abuse of this
product. It is expressly agreed that the obligations of Diono ULC and the original consumer purchaser's
remedies under the limited warranty contained herein are exclusive and are strictly limited to the repair or
replacement of the product. This limited warranty is conditional upon strict compliance with the provisions of
the Instruction Manual. In no event will Diono ULC or the retailer selling this product be liable to you for any
damages, including incidental or consequential damages, arising out of the use or inability to use this product.
LIMITATION OF WARRANTIES AND STATE/PROVINCIAL LAW RIGHTS
The warranty and remedies as set forth above are exclusive and in lieu of all others, oral or written, express or
implied. To the extent permitted by applicable law, any implied warranties, including implied warranties of
merchantability and fitness for a particular purpose, are hereby disclaimed. Some states/provinces DO NOT
allow limitations as to how long an implied warranty lasts or the exclusion or limitation of incidental or
consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal
rights, and you may have other rights, which vary from state/province to state/province. Neither Diono ULC.
nor the retailer selling this product has authorized any person to create for it any other warranty, obligation, or
liability in connection with this product.
WARRANTY
diono.com
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