Victron energy Quattro 12/5000/220-100/100-230V Manuel page 22

7. ERROR INDICATIONS
With the procedures below, most errors can be quickly identified. If an error cannot be resolved, please refer to your Victron
Energy supplier.
7.1 General error indications
Problem
Quattro will not switch over to
generator or mains operation.
Inverter operation not initiated
when switched on.
"Low battery" LED flashes.
"Low battery" LED lights.
"Overload" LED flashes.
"Overload" LED lights.
"Temperature" LED flashes or
lights.
"Low battery" and "overload"
LEDs flash intermittently.
"Low battery" and "overload"
LEDs flash simultaneously.
"Low battery" and "overload"
LEDs light.
One alarm LED lights and the
second flashes.
The charger does not operate.
The charger does not operate.
"Bulk" LED flashes and "Mains on" LED
illuminates.
The battery is not completely
charged.
The battery is overcharged.
The charging current drops to 0
as soon as the absorption phase
initiates.
20
Cause
Circuit breaker or fuse in the
AC-in input is open as a result of overload.
The battery voltage is excessively high or too
low. No voltage on DC connection.
The battery voltage is low.
The converter switches off because the battery
voltage is too low.
The converter load is higher than the nominal
load.
The converter is switched off due to
excessively high load.
The environmental temperature is high, or the
load is too high.
Low battery voltage and excessively high load.
Ripple voltage on the DC connection exceeds
1,5Vrms.
The inverter is switched off due to an
excessively high ripple voltage on the input.
The inverter is switched off due to alarm
activation by the lighted LED. The flashing
LED indicates that the inverter was about to
switch off due to the related alarm.
The AC input voltage or frequency is not within
the range set.
Circuit breaker or fuse in the
AC-in input is open as a result of overload.
The battery fuse has blown.
The distortion or the AC input voltage is too large
(generally generator supply).
MultiPlus is in "Bulk protection" mode thus, the
maximum bulk charging time of 10 hours is exceeded.
Such a long charging time could indicate a system
error (e.g. a battery cell short-circuit).
Charging current excessively high, causing
premature absorption phase.
Poor battery connection.
The absorption voltage has been set to an
incorrect level (too low).
The float voltage has been set to an incorrect
level (too low).
The available charging time is too short to fully
battery
charge the .
The absorption time is too short. For adaptive
charging this can be caused by an extremely
high charging current with respect to battery
capacity, so that bulk time is insufficient.
The absorption voltage is set to an incorrect
level (too high).
The float voltage is set to an incorrect level (too
high).
Poor battery condition.
The battery temperature is too high (due to poor
ventilation, excessively high environmental
temperature, or excessively high charging
current).
The battery is over-heated (>50°C)
Defective battery temperature sensor
Solution
Remove overload or short circuit on AC-out-1 or AC-out-2, and
reset fuse/breaker.
Ensure that the battery voltage is within the correct range.
Charge the battery or check the battery connections.
Charge the battery or check the battery connections.
Reduce the load.
Reduce the load.
Install the converter in cool and well-ventilated environment, or
reduce the load.
Charge the batteries, disconnect or reduce the load, or install
higher capacity batteries. Fit shorter and/or thicker battery cables.
Check the battery cables and battery connections. Check whether
battery capacity is sufficiently high, and increase this if necessary.
Install batteries with a larger capacity. Fit shorter and/or thicker
battery cables, and reset the inverter (switch off, and then on
again).
Check this table for appropriate measures in regard to this alarm
state.
Ensure that the AC input is between 185 VAC and 265 VAC, and that
the frequency is within the range set (default setting 45-65Hz).
Remove overload or short circuit on AC-out-1 or AC-out-2, and reset
fuse/breaker.
Replace the battery fuse.
Turn the settings WeakAC and dynamic current limiter on.
Check your batteries.
NOTE: You can reset the error mode by switching off and back on the
MultiPlus.
The standard Quattro factory setting of the "Bulk protection" mode is
switched on. The "Bulk protection" mode can be switched off with help of
VEConfigure only.
Set the charging current to a level between 0.1 and 0.2 times the
battery capacity.
Check the battery connections.
Set the absorption voltage to the correct level.
Set the float voltage to the correct level.
Select a longer charging time or higher charging current.
Reduce the charging current or select the 'fixed' charging
characteristics.
Set the absorption voltage to the correct level.
Set the float voltage to the correct level.
Replace the battery.
Improve ventilation, install batteries in a cooler environment, reduce
the charging current, and connect the temperature sensor.
Install the battery in a cooler environment
Reduce the charging current
Check whether one of the battery cells has an internal short circuit
Disconnect the temperature sensor plug in the Quattro. If charging
functions correctly after approximately 1 minute, the temperature
sensor should be replaced.