Before You Send In The Appliance; Conditions Of Warranty; In Case Of A Warranty Claim - Dirt Devil Royal POPSTER Mode D'emploi

POPSTER.book Seite 13 Freitag, 6. Mai 2011 1:32 13
4 Troubleshooting

4.1 Before you send in the appliance

Before contacting your authorised Royal dealer, Royal service partner or appliance market, first follow the procedure in the following table to check if you
can handle the problem yourself
WARNING:
Danger of injury! Never use a defective appliance! Always switch off the appliance and disconnect it from the mains before starting troubleshooting
chapter 2.3, „Switching off".
Problem Possible cause
The appliance will not The power cord is not plugged in.
start.
The socket does not carry current.
Power cord is damaged.
The vacuum cleaner The overheating protection has tripped (possibly
stops suddenly. due to blocked suction channels, filters, or similar).
Dust filter changing The dust container is full.
indicator shows "red".
Nozzle, telescopic tube or suction hose are
clogged.
The filter is dirty.
The results are Bypass vent (Fig. 1/5) is open.
unsatisfactory in spite
The dust container is full.
of the appliance
working correctly.
Nozzle, telescopic tube or suction hose are
clogged.
The filter is dirty.
The appliance's noise Sucked-in objects are obstructing the air stream. Remove the objects. If necessary, use a long wooden stick (e.g. a broomstick)
is unusually loud.
NOTE:
If you cannot solve the problem following these instructions, contact our service hotline or the Royal Customer Service ( page 40, „International
Service").
4.2 Disposal

4.3 Conditions of warranty

4.4 In case of a warranty
claim
4 Troubleshooting
Insert the plug into a mains socket and switch on the appliance
„Vacuum cleaning".
Test the cylinder vacuum cleaner at another socket which you are sure carries
current.
Have the power cord replaced by Royal Appliance Customer Service, address,
page 40, „International Service".
Switch the appliance off and pull the plug out of the socket.
Eliminate the cause of overheating (e.g. blocked suction channels, filters, etc.).
Wait for about 45 minutes. After the appliance has cooled off, you may switch
it on again.
Change the dust filter bag
Remove the obstacle. If necessary, use a long wooden stick (e.g. a broomstick)
to do this.
Clean the respective filter,
chapter 3.3, „Cleaning the motor protection filter".
Close the bypass vent (Fig. 1/5).
Change the dust filter bag
Remove the obstacle. If necessary, use a long wooden stick (e.g. a broomstick)
to do this.
Clean the respective filter,
chapter 3.3, „Cleaning the motor protection filter".
to do this.
The filters used are made of environment-friendly materials and can de disposed of with your domestic trash.
When the appliance has reached the end of its usefulness, especially if dysfunctions recur, disable the useless
appliance by pulling the mains plug out of the socket and cutting off the power cord. Dispose of the appliance
in compliance with the environmental protection laws of your country. Electrical waste may not be disposed of
together with domestic waste. Consult your local authorities or your dealer for advice on recycling.
We grant the legally required 24 months warranty from the date of purchase for the appliance
distributed by us.
Within this period we will either repair or replace the appliance or accessory (damages to accessories do not
automatically cause a replacement of the complete appliance) all defects due to manufacturing or materials at
no cost. The warranty does not cover damage due to improper use (operating on the wrong power type/voltage,
connecting to unsuitable power sources, breakage, etc.), normal wear and defects that only insignificantly
affect the value or the serviceability of the appliance. Intrusions by unauthorised parties and the use of spare
parts not supplied by Royal Appliance invalidate the warranty. Consumable parts are not included in the
warranty and must be paid for! The warranty is only valid if the date of purchase has been acknowledged by
the dealer's stamp and signature on the warranty card or if a copy of the invoice or sales slip is included with
the sent-in appliance. Warranty work does not extend the warranty period nor does it constitute a claim for a
new warranty!
Send us the appliance without dust filter bag and a short description of the fault in printed letters. Head your
accompanying letter with the notice "warranty claim". Send it to the address on the back page ( page 40,
„International Service") of this operating manual, including the warranty card or a copy of the purchase slip.
Solution
chapter 2.2,
chapter 2.5, „Changing the dust filter bag"
chapter 3.2, „Cleaning the exhaust filter unit" or
chapter 2.5, „Changing the dust filter bag"
chapter 3.2, „Cleaning the exhaust filter unit" or
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