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Steam is coming from the vent grille
Some steam is normal.
Fan running slower than usual
Has the microwave oven been stored in a cold area?
The fan will run slower until the microwave oven warms up to
normal room temperature.
Fan running during microwave cooking
This is normal. The fan comes on to cool the microwave oven.
See "Vent Fan" section.
Fan comes on during cooktop usage
This is normal. The fan automatically comes on to cool the
microwave oven if the temperature from the cooktop below
gets too hot. See "Vent Fan" section.
Before calling for assistance or service, please check
"Troubleshooting." It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
®
use only FSP
replacement parts. FSP
right and work right because they are made with the same
precision used to build every new WHIRLPOOL
To locate FSP
®
replacement parts in your area, call us or your
nearest Whirlpool designated service center.
In Canada
Call the Whirlpool Canada LP Customer Interaction Centre toll
free: 1-800-807-6777.
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Use and maintenance procedures.
Accessory and repair parts sales.
Referrals to local dealers, repair parts distributors, and
service companies. Whirlpool Canada LP designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in Canada.
ASSISTANCE OR SERVICE
®
replacement parts will fit
®
appliance.
Cooking times seem too long
Is the cooking power set properly?
See "Microwave Cooking Power" section.
Are large amounts of food being heated?
Larger amounts of food need longer cooking times.
Is the incoming voltage less than that specified in
"Microwave Hood Combination Safety?"
Have a qualified electrician check the electrical system in the
home.
Radio, TV or cordless phone interference
Is the microwave oven plugged into the same outlet?
Try a different outlet.
Is the radio or TV receiver near the microwave oven?
Move the receiver away from the microwave oven, or adjust
the radio or TV antenna.
Are the microwave oven door and sealing surfaces clean?
Make sure these areas are clean.
Is the cordless phone frequency 2.4 GHz?
Some 2.4 GHz-based cordless phones and home wireless
networks may experience static or noise while the microwave
oven is on. Use a corded phone, a different frequency
cordless phone or avoid using these items during microwave
oven operation.
For further assistance
If you need further assistance, you can write to Whirlpool
Canada LP with any questions or concerns at:
Customer Interaction Centre
Whirlpool Canada LP
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
Replacement Parts
Turntable
Part Number 4393799
Turntable Support and Rollers
Part Number 8206227
Turntable Hub
Part Number 8206228
Cooking Rack
Part Number 8205042
Rack Corner Clip
Part Number W10107780
Cleaning Supplies
Heavy Duty Degreaser
Part Number 31552
All-Purpose Appliance
Cleaner
Part Number 31662
Rack Support
Part Number 8206118
Grease Filters
Part Number 8206229
Charcoal Filter
Part Number 8206230
Cooktop Light Bulb
Part Number 8206232
Microwave Oven Light Bulb
Part Number 4393681
Stainless Steel Cleaner and
Polish
Part Number 31462
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