Warranty - Telefunken Sound Mobile BS 500 Manuel D'utilisation

Warranty

Red Tools GmbH & Co. KG guarantees this product to be basically free from material and
manufacturing defects under common conditions of use.
Guarantee Term
RedTools Germany GmbH & Co. KG grants a guarantee of 24 months on this product.
The respective term starts with the purchase day. Any and all warranty claims shall be
subject to the purchaser submitting the present guarantee card and an invoice show-
ing the purchase date. If applicable, the guarantee term for the integrated rechargeable
battery is six (6) months under common conditions of use.
How to raise guarantee claims
In order to raise guarantee claims, please contact our Customer Service Center within
the guarantee term by calling the
Service-Hotline
assistance@sopeg.fr
www.telefunken-digital.com.
Please ensure to provide us with the following information:
In case our Customer Service Center identifies product defects or malfunction under
common conditions of use within the guarantee term caused by material or manu-
facturing defect (see exclusions), you will be requested to prepare the product for free
repair. The product is to be packed for safe transport. In order to prove the product is
still within the guarantee term, please enclose a copy of the proof of purchase (this
guarantee card plus your receipt). This non-transferable guarantee applies to first-time
buyers only.
Before shipping the product for guarantee claims
Please ensure to save all data, secret, proprietary or private information stored in the
product and/or on data/sound carriers, and to remove the latter from the device.
RedTools Germany GmbH & Co. KG shall not assume any liabilities whatsoever for da-
mage or loss to or of data and/or data/audio carriers stored on or in a product delivered
to the Customer Service authorized by RedTools Germany GmbH & Co. KG for repair.
Exclusions
Under this guarantee, RedTools Germany GmbH & Co. KG shall not be obliged to pro-
vide guarantee services if RedTools Germany GmbH & Co. KG identifies by testing or
examining the product returned to RedTools Germany GmbH & Co. KG for repair that
alleged defects or malfunctions do not exist or are caused by incorrect use, negligence,
inappropriate maintenance, unauthorized attempts to open, repair, or modify the pro-
duct, improper installation, use of customer-owned software, viruses, causes beyond
the intended use, accident, fire, lightning, power failure, or any other natural disaster.
The present guarantee shall lapse if:
1. The product has been modified or repaired by an unauthorized person;
2. Its serial number has been changed or removed;
3. The guarantee stamp has been destroyed or changed; or
4. 1. The guarantee term has expired.
Important note
Apart from the claims hereunder, you are entitled to all legal consumer rights
based on material defects and defects of title. The present guarantee shall in no
form whatsoever limit respective rights.
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