Warranty; Warranty Card - Telefunken MU 802 Mode D'emploi

Warranty

Telefunken® Audio
INTRON guarantees this product to be basically free from material and
manufacturing defects under common conditions of use.
Guarantee Term
INTRON grants a guarantee of 24 months on this product. The
respective term starts with the purchase day. Any and all warranty
claims shall be subject to the purchaser submitting the present
guarantee card and an invoice showing the purchase date. If
applicable, the guarantee term for the integrated rechargeable
battery is six (6) months under common conditions of use.
How to raise guarantee claims
In order to raise guarantee claims, please contact our Customer
Service Center within the guarantee term by calling the
Hotline
Germany: +49 (0) 180/5900522
(Mondays – Fridays, 09.00 a.m. – 06.00 p.m.)
(EUR 0.14/min. from German landline, mobile phone prices may vary).
Please ensure to provide us with the following information:
1. Device's serial number (if available)
2. Detailed information on defect
In case our Customer Service Center identifies product defects or malfunc-
tion under common conditions of use within the guarantee term caused
by material or manufacturing defect (see exclusions), you will be requested
to prepare the product for free repair. The product is to be packed for safe
transport. In order to prove the product is still within the guarantee term,
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please enclose a copy of the proof of purchase (this guarantee card plus your
receipt). This non-transferable guarantee applies to first-time buyers only.
Before shipping the product for guarantee claims
Please ensure to save all data, secret, proprietary or private information
stored in the product and/or on data/sound carriers, and to remove the
latter from the device. INTRON shall not assume any liabilities whatsoever
for damage or loss to or of data and/or data/audio carriers stored on or in a
product delivered to the Customer Service authorized by INTRON for repair.
Exclusions
Under this guarantee, INTRON shall not be obliged to provide guarantee
services if INTRON identifies by testing or examining the product returned
to INTRON for repair that alleged defects or malfunctions do not exist or
are caused by incorrect use, negligence, inappropriate maintenance, unau-
thorized attempts to open, repair, or modify the product, improper installati-
on, use of customer-owned software, viruses, causes beyond the intended
use, accident, fire, lightning, power failure, or any other natural disaster.
The present guarantee shall lapse if:
1. The product has been modified or repaired by an unauthorized person;
2. Its serial number has been changed or removed;
3. The guarantee stamp has been destroyed or changed; or
4. The guarantee term has expired.
Important note
Apart from the claims hereunder, you are entitled to all legal consumer
rights based on material defects and defects of title. The present guarantee
shall in no form whatsoever limit respective rights.

Warranty Card

Product Data
Type:
Serial number:
Purchase date:
Owner Information
Name
Phone number
Address
Country
E-mail
Defect specification
or via online-registration:
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