Customer Service; Repair Order And Advice On Faults - NEFF KA Série Notice De Montage Et D'utilisation

Fault
Water drips on the floor
Dispenser ist not working
Ice is not dispensed

Customer service

Your local Customer service can be found in the
telephone directory or in the Customer service index.
Please provide Customer service with the appliance
product number (E-Nr.) and production number
(FD-Nr.).
These specifications can be found on the rating plate.
To prevent unnecessary call-outs, please assist
Customer service by quoting the product and produc­
tion numbers. This will save you additional costs.
Possible cause
Water pan at the rear bottom of the appliance not
properly levelled or draining spout not properly
positioned to the pan or spout blocked.
Water connection is not tight.
Ice in the ice bucket is melt to water, caused by
power failure.
Water line not connected or water valve closed.
Water line crushed or kinked.
Water filter not installed correctly or clogged.
Water tank frozen due to too low temperature of
refrigerator compartment.
Child lock active or freezer door open.
After installation, it will take several hours until
the freezer has reached it's temperature and ice
cubes can be produced.
Water line not connected or water valve closed.
Water filter not installed correctly or clogged.
Ice cubes stick together in the ice bucket or ice
stuck in the chute.
Ice maker is turned off.
Remedial action
Check water pan and draining spout at the rear.
Check water connection and tighten the nuts.
Check ice bucket and empty it, if necessary.
Check the water line and the water valve.
Check water filter.
Select a warmer setting of the refrigerator
compartment.
Deactivate child lock.
Close freezer door.
Check if the water line is connected and the
water valve is open. Check water filter.
Check ice cute. Check ice bucket and empty it,
if necessary.
Turn on the ice maker.

Repair order and advice on faults

Contact information for all countries can be found on
the enclosed Customer service list.
GB 0344 892 8989
IE 01450 2655
en
Calls charged at local or mobile
rate.
0.03 € per minute at peak.
Off peak 0.0088 € per minute.
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