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TROUBLE SHOOTING
PROBLEM
POSSIBLE CAUSE
Engine is running,
1. AC Circuit breaker is open.
but no AC output is
2. Fault in generator.
available.
3. Poor connection or defective cord set.
4. Connected device is bad.
5. GFCI outlet is open (if equipped)
Engine runs well at
1. Short circuit in a connected load.
no-load, but "bogs
2. Engine speed is too slow.
down" when loads is
3. Generator is overloaded.
connected.
4. Shorted generator circuit.
5. Clogged or dirty fuel filter.
6. Connected device is bad.
Engine will not start;
1. Engine switch set to OFF (O) position.
starts and runs rough
2. Fuel valve is in OFF (O) position.
or shuts down when
3. Low oil level.
running.
4. Dirty air filter.
5. Out of fuel.
6. Stale fuel.
7. Spark plug wire not connected to spark plug.
8. Bad spark plug.
9. Water in fuel.
10. Flooded.
11. Excessively rich fuel mixture.
12. Intake valve stuck open or closed.
13. Engine has lost compression.
14. Clogged or dirty fuel filter.
15. Clogged or dirty spark arrester screen.
Engine lacks power.
1. Load is too high.
2. Dirty air filter.
3. Clogged or dirty fuel filter.
4. Clogged or dirty spark arrester screen.
5. Engine needs to be serviced.
6. Bad fuel.
Engine"hunts"or falters. 1. Carburetor is running too rich or too lean.
2. Clogged or dirty fuel filter.
3. Choke is opened too soon.
Engine shuts down
1. Out of fuel.
when running.
2. Dirty air cleaner.
3. Low oil level.
SOLUTION
1. Check AC load and reset circuit breaker.
2. Contact customer service or authorized service center.
3. Check and repair.
4. Connect another device that is in good condition.
5. Correct ground fault and press reset button on GFCI outlet.
1. Disconnect shorted electrical load.
2. Contact customer service or authorized service center.
3. Reduce load.
4. Contact customer service or authorized service center.
5. Clean or replace fuel filter.
6. Connect another device that is in good condition.
1. Set engine switch to ON (l) position.
2. Move fuel valve to ON (l) position.
3. Fill crankcase to proper level or place generator on
level surface.
4. Clean or replace air cleaner.
5. Fill fuel tank.
6. Drain fuel tank and carburetor; fill with fresh fuel.
7. Connect wire to spark plug.
8. Replace spark plug.
9. Drain gas tank and carburetor; fill with fresh fuel.
10. Wait 5 minutes and re-crank engine.
11. Contact customer service or authorized service center.
12. Contact customer service or authorized service center.
13. Contact customer service or authorized service center.
14. Replace fuel filter.
15. Clean or replace spark arrester screen.
1. Reduce load.
2. Replace air filter.
3. Clean or replace fuel filter.
4. Clean or replace spark arrester screen.
5. Contact customer service or authorized service center .
6. Drain gas tank and carburetor; fill with fresh fuel.
1. Contact customer service or authorized service center .
2. Replace fuel filter.
3. Set choke to halfway position until engine runs smootly.
1. Fill fuel tank.
2. Clean or replace air cleaner.
3. Fill crankcase to proper level or place generator on
level surface.
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