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Citizen JCTV3241X Manuel D'instructions page 11

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TROUBLESHOOTING GUIDE
Before requesting service, please refer to the following chart for the symptom and possible solution.
SYMPTOMS
POSSIBLE SOLUTIONS
• Make sure the power cord is plugged in.
TV does not
• Try another AC outlet.
operate
• Power is off, check fuse or circuit breaker.
• Unplug unit for an hour, then plug it back in.
• Station or CATV experiencing problems,
tune to another station.
Poor sound
• Check sound adjustments (VOLUME and
or No sound
MUTE).
• Check for sources of possible interference.
• Station or CATV experiencing problems,
tune to another station.
• Make sure channels are set into memory.
Poor picture
• Check antenna or CATV connections, adjust
or No picture
antenna.
• Check for sources of possible interference.
• Check picture control adjustments.
• Station or CATV experiencing problems,
tune to another station.
Poor recep-
• Make sure channels are set into memory.
tion on some
• Station is weak, adjust antenna to receive
channels
desired station.
• Check for sources of possible interference.
• Station or CATV experiencing problems,
tune to another station.
• Make sure channels are set into memory.
Poor colour
• Check picture control adjustments.
or no colour
• Check antenna or CATV connections, adjust
antenna.
• Check for sources of possible interference.
• Station or CATV experiencing problems,
tune to another station.
Picture
wobbles or
• Make sure channels are set into memory.
• CATV company is scrambling signal.
drifts
• Adjust antenna.
SPECIFICATIONS
AC Power Input:
AC Power Consumption:
Chassis Construction:
Picture Tube:
Audio Power Output Rating:
Speaker:
Tuner Type:
Remote Control:
Receiving Channels:
Input:
Dimensions:
Weight:
ACCESSORIES
Remote Control
Instruction Manual
120V, 60Hz
100 Watts
IC Solid state
20" (measured diagonally)
2.5 + 2.5 Watts
51mm x 119mm (2" x 4-11/16") Full Range, 8 ohm x 2
181 Channel, Quartz PLL Frequency Synthesized
Infrared, Direct Access, 2 x AAA batteries (not supplied)
VHF
2-13
UHF
14-69
CATV
01-97 (5A)-(A-3)
98-99 (A-2)-(A-1)
14-22 (A)-(I)
23-36 (J)-(W)
37-65 (AA)-(FFF)
66-125 (GGG)-(125)
Video:
In (RCA) 1.0Vp-p/75 ohm
Audio:
In (RCA) –8dBm/50K ohm
Antenna: VHF/UHF IN 75 ohm coaxial
590mm (W) x 483mm (D) x 444mm (H) (23-1/4" (W) x 19" (D) x 17-1/2" (H))
22.0 kg (48.5 Ibs)
POSSIBLE SOLUTIONS
SYMPTOMS
• Check all CATV connections.
• Set TV/CATV menu option to the CATV mode.
No CATV
• Station or CATV system problems, try
reception
another station.
• Check antenna connections, adjust or
Horizontal or
re-direct antenna.
diagonal bars
• Check for sources of possible interference.
on screen
• Make sure TV/CATV menu option is in the
No reception
appropriate mode.
above
• If using antenna, check UHF antenna
channel 13
connections.
• Batteries are weak, dead or inserted
incorrectly.
• Remote is out of range, move closer to TV
No Remote
(within 15 feet).
operation
• Make sure Remote is aimed at sensor.
• Confirm there are no obstructions between the
Remote and the TV.
• Make sure the power cord is plugged in.
• No broadcast on station tuned.
TV shuts off
• Sleep Timer is set.
• Power interrupted.
• TV station experiencing problems or program
tuned is not closed captioned. Try another
Closed
channel.
Caption is
• Check CATV connection or VHF/UHF
not activated
antenna, reposition or rotate antenna.
• Press TV/CAP/TEXT button to turn on the
closed caption decoder.
Display is not
• Select proper language in the menu options.
shown in your
language
11

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