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The filter basket overflows or
the coffee flows too slowly.
The coffee tastes bad.
The coffee does not flow.
The time is not correct (there
is a time difference).
If your appliance does not always work properly, call customer service in your country.
■ The coffee maker needs cleaning.
■ There is too much coffee. We recommend using one measuring spoon
or one soup spoon of ground coffee per cup.
■ The ground coffee is too fine (Please note that: ground coffee for
espresso won't work in a drip coffee maker).
■ There is ground coffee lodged between the paper filter and the filter
holder.
■ The paper filter is not opened properly or is not well placed.
■ Rinse the filter holder before inserting the paper filter so it will adhere
to the damp walls of the filter basket.
■ Be sure you have not inserted a paper filter at the same time as the
permanent filter.
■ There is more than one paper filter in the filter holder.
■ Make sure the filter basket is pushed down all the way.
■ Clean the coffee maker.
■ The ground coffee is not right for your coffee maker.
■ The proportion of coffee and water is not sufficient. Adjust to suit your
taste.
■ The quality and freshness of the coffee is not the best.
■ The water is of poor quality.
■ See if there is water in the water tank.
■ The coffee flow system may be obstructed. You may clean it simply by
rinsing with water.
■ The timer is synchronized and depends on your electrical network. If
there is a time difference, we recommend that you program the time
once a week to be sure it is correct.
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