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Lights do not turn ON at Full Value:
• Make sure that the sensor is not obstructed.
• If Mode is set to A or B, check light level parameter, to find out the amount of light that the sensor is detecting. Cover the sensor
lens to simulate darkness in the room. If the lights come ON, the ambient light level is too high.
• While in Modes A or B, if the red LED blinks 2 times per second when the sensor is triggered, the ambient light level is too high.
• Make sure the HBP-202 is not set to Mode E (Service mode) and time delay rotary trimpot is not at minimum position.
• If lights still do not turn ON, call 800.879.8585 for technical support.
Lights will not go to Dimming Level:
• Check all wire connections and verify the dimming wires are tightly secured.
• Make sure that the sensor is not obstructed.
• Check desired light level setting, to find out the amount of light that the sensor is detecting. Cover the sensor lens to simulate
darkness in the room. If F, the ambient light level is too high.
• The time delay can be set from a minimum of 30 seconds to a maximum of 30 minutes. Ensure that the time delay is set to the
desired delay and that there is no movement within the sensor's view for that time period.
• To quickly test the unit operation, enable test mode and move out of the sensor's view. Lights should fade to the dim level after 5
seconds and then turn OFF after 2.5 seconds.
• If lights still do not turn adjust to the dimming level, call 800.879.8585 for technical support.
Lights will not turn OFF:
• Make sure the HBP-202 is not set to Mode E (Service mode) and time delay rotary trimpot is not at max position.
• To quickly test the unit operation, enable test mode and move out of the sensor's view. Lights should fade to the dim level after 5
seconds and then turn OFF after 2.5 seconds.
• False Triggering may occur if the sensor is exposed to high ambient temperature conditions, so ensure the installed location has
good ambient temperature.
• If lights still do not turn OFF, call 800.879.8585 for technical support.
Model
HBP-202
Low Voltage 0–10V High/Low-Bay PIR Sensor
HBP-L7
High/Low-Bay Lens for HBP Series 8ft – 40ft Mounting
HBP-EM1
High/Low-Bay Extender Module for HBP Series
BZ-50
Power Pack: 120/277VAC, 50/60Hz, 20A ballast or incandescent
BZ-150
Power Pack: 120/277VAC, 50/60Hz, 20A ballast or incandescent, with Hold-On and Hold-Off capability
BZ-200
Power Pack: 120/277VAC, 50/60 Hz, 20A Ballast/ELV/MLV/Incandescent/LED, 16A, E-Ballast/CFL/Plug Load
BZ-250
Power Pack: 120/277VAC, 50/60 Hz, 20A, Ballast/ELV/MLV/Incandescent/LED, 16A E-Ballast/CFL/Plug Load, with
Hold-On/Hold-Off capability
BZ-250-347
Power Pack: 120/347VAC, 50/60 Hz, 16A Ballast/ELV/MLV/Incandescent/LED/ E-Ballast/CFL, 15A Plug Load, with
Hold-On/Hold-Off capability
TROUBLESHOOTING
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