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WARRANTIES - After-sales service
Swimming pool 350x505 - H126 cm
Warranty conditions:
The swimming pool must be assembled within 48 hours of the package being opened.
For the warranty to be valid, a concrete slab must be in place.
Our warranty covers only the replacement of defective parts. It in no way covers demands for compensation or damages. The general warranty does not apply in the following circumstances:
• Use of the equipment in a way which is not in accordance with the instructions.
• Damage incurred as a result of bad handling during and after assembly. or any changes made to structural elements without the manufacturer's agreement
1) Pump : 2 year warranty (electrical problems) under normal conditions of use. The following are not covered by the warranty: damage due to abrasion or corrosion (particularly in the case of treating the water by
salt electrolysis), damage due to a faulty connection, equipment dismantled or repaired by a third party, breakage of parts (pump stand, pre-filter cover, grooved end fitting), using the pump when it is empty or
immersing the pump (e.g. if the pump house is flooded). The warranty is not valid if the electric cable and/or the plug are replaced, removed or damaged.
2) Liner : 2 year warranty under normal conditions of use. The following are not covered by the warranty: rips, holes, tears, stains (treatment products put straight into the water) stains related to the development
of algae, stains related to decomposing foreign bodies in contact with the liner, stains and discolorations resulting from the impact of oxidising products, discoloration and wear due to materials rubbing on various
surfaces. Distortions in the liner if it has been out of water for more than 24 hours (never completely empty your pool). See the warranty document that comes with the liner.
3) Filter : 2 year warranty under normal conditions of installation and use: tank, drain plug, collar and multiport valve.... The following are not covered by the warranty: problems with waterproof sealing due to
operating at a level of pressure which exceeds the maximum pressure permitted (see instructions for the filter).
4) Skimmer : 2 year warranty on the waterproof seals.
5) Wooden structure : 10 year warranty against rotting and damage caused by insects. The following are not covered by the warranty: changes in the colour of the wood caused by the climate, natural distortions
(splits, cracks, knots and minor flaws in the tongues of the planks which do not have any adverse effect on the mechanical strength of the wood or on the assembling of the pool). The warranty does not cover
incorrect assembling or storage which may cause the wood for the sides of the pool to become warped (assembling the pool a long time after contents have been taken out of the packaging) or distortion of the
planks by the pressure of the water, which does not have any detrimental effect on the mechanical resistance of the pool. Any additional protection of the wood for the structure can only be undertaken using a
product which is compatible with autoclave treatment.
IMPORTANT : The after-sales service will be available only at point of sale.
Essential records for claiming the warranty:
- Till receipt / proof of purchase.
- Photograph of the damaged part or the problem in question
Shop :
City :
Contact department :
Direct tel :
Code
Ref.
Désignation
PL
7100201
Pair of rungs for wooden ladder H120/130 cm
M
7504334
Plank 45 x 145 x 1480 mm
MSE
7504335
Upper plank 45 x 135 x 1480 mm
MSS
7504336
Upper skimmer plank 45 x 135 x 1480 mm
MSI
7504337
Lower skimmer plank 45 x 145 x 1480 mm
MR
7504338
Water jet plank 45 x 145 x 1480 mm
PA
7514261
P1 corner post 100 x 115 x 1153 mm
PJ
7514257
P2 joint post 100 x 120 x 1153 mm
B-2
7514269
Notched planking 45 x 170 x 1759 mm
B-1
7504357
Un-notched planking 45 x 170 x 3263 mm
PF
7514253
Finishing profile 715 x 60 x 10 mm
MGE-G
7504399
Pine edging 27 x 145 x 2205 mm
MGI-G
7504400
Pine edging 27 x 145 x 2350 mm
MGI-P
7504405
Pine edging 27 x 145 x 3190 mm
MGE-P
7504406
Pine edging 27 x 145 x 3490 mm
C
7514048
Console edging 45 x 230 x 170 mm
ME
7100202
Step for wooden ladder 28 x 145 x 620 mm
7514114
Sacrifice part 45 x 135 x 280 mm
7514149
Sandbag 25 kg
R
7514016
Hung 2.06 ml hanging rails
PS-1
7504346
Galvanised steel support plate 300 x 255 mm
PS-2
7504380
Galvanised steel support plate 300 x 255 x 1153 mm
R-C1
7514940
Wood cladding, side part 1083 x 145 x 22 m
R-C2
7514941
Wood cladding, middle part 1083 x 145 x 22 mm
JA
7514254
Galvanised steel corner joint 100 x 115 mm
Angle reinforcement junction in galvanized steel
JAR
7514259
119 x 1153 mm
JD
7514255
Galvanised steel straight joint 118 x 1177 mm
7514750
stainless steel ladder
7504397
Pump POOLMAX
S
7514019
Skimmer large
7514030
Ground protection felt
7514704
Filter
7504410
Flexible pipe, 1 x 4m und 1 x 8 m
7514753
Stainless steel ladder mount
NOTICE 350x505 - H126-2018/1.indd 9
- Warranty filled out correctly.
- Reference number of the faulty part.
Client :
Address :
City :
Tel :
Qty
Qty
Hardware kit
7514931
parcel
ASS
1
Code
Ref.
BREAKDOWN OF THE HARDWARE KIT
78
A1
7514516
Console + reinforcer bag
9
A2
7514606
Console + reinforcer bag
1
C3
7514616
Hung rails bag
1
DMP0
7514457
Edging screws bag
1
J1
7504411
Post fasteners bag
4
J3
7514936
Post fasteners bag
6
K4
7514937
Post fasteners bag
7514271
6
P1
Metal shoe fastener bag
7514273
2
N
7514275
Wooden ladder bag
6
M
7514276
Wooden cache planks fastener bag
4
4
MGI-G
2
2
20
4
MGE-G
2
2
R
8
6
4
MSE
8
4
4
4
6
1
M
MR
1
1
2
1
2
1
8
1
Qté
Qté
parcel
ASS
1
3
4
4
1
1
1
2x1
1
MGI-P
1
JD
R
B-2
PS1
PS2
PF
R-C1
II / 18-I
7504254
Blue liner 75/100 350 x 505 cm - H126 cm
or
7504204
Beige 75/100 liner 350 x 505 - H126 cm
S
MGE-P
MSI
MSS
R-C2
PL
ME
1
1
JA
JAR
B-1
C
PA
PJ
11.04.18 10:16
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