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Troubleshooting
Occasionally, a minor problem may arise, and a service call may not be necessary - use this troubleshooting guide for
a possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby's Toll Free
Number for assistance.
PROBLEM
Does not work
Refrigerator runs
continuously
Internal temperature
not cold enough
Ice formation on the
inner rear wall
Water is leaking from
the refrigerator
Unit is vibrating or
there is a noise
Tel: 1-800-26-
POSSIBLE CAUSE
•
No power to unit
•
Power cord is unplugged
•
Wrong voltage is being used
•
Temperature set too low
•
Door is not closed
•
Hot food inserted
•
Door opened too long or too often
•
Close proximity to heat source or direct
sunlight
•
No power to unit
•
Power cord is unplugged
•
Temperature control set too high (too
warm)
•
Door is not closed
•
Hot food inserted
•
Door opened too long or too often
•
Air fl ow obstruction
•
Wrong voltage is being used
•
Close proximity to heat source or direct
sunlight
•
The door is not sealing properly
•
The door is frequently opened of left
open too long
•
The food in the refrigerator is warm
•
The dish is touching the inner back wall
•
Water pipe is clogged and defrost water
drips over the channel
•
The appliance is not level or is not
installed on a fi rm solid base/fl oor
•
Appliance is touching a wall or other
kitchen appliances are standing next
to it
•
The accessories inside the appliance
are not installed correctly. Bottles or
cans may be touching each other caus-
ing rattling and/or vibrations
(1-800-263-2629)
•
Check connection of power cord to power
source
•
Plug in the unit
•
Use proper voltage
•
Set temperature higher
•
Close door securely
•
Be sure food is at room temperature before
inserting
•
Minimize door openings/duration
•
Do not place unit close to heat sources or
direct sunlight
•
Check connection of power cord to power
source
•
Plug in unit
•
Check setting and increase as needed
•
Close door securely
•
Be sure that food is at room temperature
•
Minimize door openings/duration
•
Allow room for air to circulate around the unit
•
Use proper voltage
•
Do not place unit close to heat sources or
direct sunlight
•
Ensure the door is sealing properly
•
Only open the door when necessary
•
Cool food to room temperature before insert-
ing it in the refrigerator
•
Ensure nothing is touching the back wall
•
Clean the clogged pipe with a pipe cleaner
or plastic straw
•
Always make sure that the appliance is lev-
eled and installed on a fi rm solid base/fl oor
•
The appliance should not touch any wall or
other kitchen appliance
•
Ensure the accessories inside the appliance
are correctly installed so that they do not
touch each other causing rattling or vibra-
tions
8
SOLUTION
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