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Bosch TASSIMO my way 2 TAS6502 Mode D'emploi page 16

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Troubleshooting
The following table contains solutions to problems or faults which may occur d uring
operation of the appliance and that can be easily rectified at home. If you are not
satisfied with the solutions provided here, please contact our Customer Service
department.
Further customer service information can also be found online:
www.bosch-home.com
www.tassimo.com
Problem
No LED is lit.
The controls do not
respond to touch.
The appliance is not
working and none of
the display elements
are lighting.
The brewing starts,
however there is no
beverage dispensed.
The brewing will not
start.
Cause
The appliance is in idle
mode.
Technical fault.
The control panel is
dirty.
The appliance has no
power supply.
The water tank is not
inserted correctly.
The water tank was
removed during the
brewing stage or there
is air in the system.
The float in the water
tank is stuck.
No T DISC inserted.
The appliance does
not recognise the
T DISC bar code.
The displays/buttons
for drink intensity,
drink temperature and
drink size are flashing.
The brewing unit is not
closed properly.
The appliance was not
plugged in when the
T DISC was inserted.
Solution
Press Start / Stop button.
Unplug the mains plug. Wait for approx.
5 minutes. Re­insert the mains plug into the
socket.
Unplug the mains plug. Clean the display
elements/controls with a soft, damp cloth. Re­
insert the mains plug into the socket.
Check to see whether the appliance is
connected to the mains.
Check that the water tank is correctly inserted.
Start the cleaning process with the orange
Service T DISC. Please refer here to the section
First Time Use, Steps 2 – 14.
Clean the water tank and free the float.
Check that a T DISC has been inserted.
Clean the T DISC reading window with a soft,
damp cloth.
Smooth out the foil of the T DISC with your
finger so that the bar code can be read.
Use a new T DISC.
If the problem persists, contact the TASSIMO
careline.
Clean the brewing unit with a soft, damp cloth,
paying particular attention to the lid area.
Check that the appliance is plugged into the
power supply before inserting the T DISC.
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