Samsung SR2M70 Serie Mode D'emploi page 36

Troubleshooting
Symptom
I have installed the Samsung Smart
Home app, but, the POWERbot fails
to be connected.
I fail to log into the Samsung
account.
There appears a message saying
there is a failure during Easy-Setup.
The products do not work even
though the smart phone is normally
connected to the POWERbot.
The functions of the Samsung Smart
Home App do not work.
The Samsung Smart Robot Vacuum
App fails to get started.
POWERbot is not connected to Wi-Fi. fCheck the setting status of the wireless router.
Smart clean function works on a
normal floor.
Smart clean function does not work.
Edge clean master function does not
work.
Edge clean master function works
though there is no wall or corner.
The Edge clean master function
works though the POWERbot has not
approached a wall or corner.
✻ ✻ This vacuum cleaner is compliant with the following regulations:
– RTTE Directive : 1999/5/EC
– Electromagnetic Compatibility Directive : 2014/30/EU
– Low Voltage Directive : 2014/35/EU
The offi cial Declaration of conformity may be found at http://www.samsung.com, go to Support
Please search Product Support and enter the model name.
fYou can use the product after connecting the wireless
router and the POWERbot through Easy-Setup according to
the procedure.
fCheck your ID and password on the screen of the Samsung
account.
fYou may have failed temporarily due to the distance from
the wireless router or other obstacles. Please try again
after a while.
fTurn off the Samsung Smart Home app and then run it
again, or disconnect the smart phone from the wireless
router and then connect it again. Or turn off the power
supply of the POWERbot, turn it on, wait for a minute or
longer, and then run the Smart Home app again.
fCheck if the Smart control blocking function of the
POWERbot is set. (When the Smart control is locked, the
Wi-Fi indicator is turned off.)
fCheck if the POWERbot is connected to the wireless router.
fCheck whether the floor is not even and then the
POWERbot works with its body a bit lifted up.
fCheck whether there are any foreign matters on the cliff
sensor which is at the bottom of the POWERbot.
fCheck whether the floor color is dark.
fWhen the POWERbot cleans a carpet with short fibre and
bright color, it may recognize the carpet as a floor and then
the smart clean function may not work.
fWhen POWERbot cannot recognize the wall, the Edge clean
master may not work.
– When an obstacle made of reflective material is in front
of the wall
– When the wall itself is made of reflective material
– When the wall is a dark color
fCheck whether small obstacles are arranged in a narrow
space.
fWhen the POWERbot recognizes the front obstacle as a
wall, Edge clean master function may work.
fWhen the degree of the angle of a corner which the
POWERbot detects is large, the Edge clean master function
may work without approaching the wall or corner.
ENGLISH-36
Checklist