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What to do if ...
What to do if ...
The cooking zones cannot be
switched on or are not operat-
ing
Acoustic signal sounds when
appliance is switched off
The residual heat indicator is
not displaying anything
Repeated acoustic signal (6x),
appliance switches off
Acoustic signal sounds and
appliance switches itself on
and then off again; after 5
seconds another acoustic sig-
nal sounds
Display is switching between
two heat settings
Problem
Possible cause
More than 10 seconds have
passed since the appliance was
switched on
The lock is switched on
The child safety device is
switched on
Several sensor fields were
touched at the same time
Automatic switch-off has
been triggered
There is water on the control
panel or the control panel is
covered with fat splashes
STOP+GO is activated
The control panel is wholly or
partly covered by objects.
The cooking zone was only on
for a short time and is there-
fore not hot
One or more sensor fields have
been covered for longer than
10 seconds
The On/Off sensor field has
been covered up, e.g. by a
cloth
Power management is reduc-
ing the power of this cooking
zone
Remedy
Switch the appliance on again.
Switch off the lock (See the
section "Locking/unlocking the
control panel")
Deactivate child safety device
(See the section "Child safety
device")
Only touch one sensor field
Remove any objects (pans,
etc.) that are lying on the con-
trol panel. Switch appliance on
again
Wipe the control panel
Switching off STOP+GO
Remove objects.
If the cooking zone is sup-
posed to be hot, call the Cus-
tomer Service Department.
Uncover sensor field
Do not place any objects on
the control panel
See the section "Switching the
power function on and off"
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