Gaskets
Gaskets may appear to be in good condition initially, but they can deteriorate over time. With repeated exposure to heat, they lose
their elasticity and ability to keep the stove airtight. Gaskets should be replaced as needed, but at least every two years. This
ensures proper and environmentally friendly combustion and a clean glass window.
Stove Surface
The door, body, etc. of your wood stove are coated with Senotherm paint. The paint should be cleaned using a soft brush or
possibly a vacuum cleaner with a brush attachment. Always remember: only when the stove is cool. Never use cleaning agents or
water on the painted surfaces.
Scratches in the Paint/Touch-Up of Scratches
If a scratch appears in the paint, it's easy to fix using Senotherm spray paint. Senotherm spray can cover spots or scratches.
Larger damages should be sanded down with fine steel wool, vacuumed, and then sprayed. Shake the can thoroughly and spray
from a distance of 15-20 cm. Due to fire hazard, it's crucial that the stove is out of operation and completely cool before using the
spray. To keep the stove's painted surfaces looking nice for many years to come, try to avoid touching the painted areas when the
stove is hot. Ensure ample ventilation when using spray paint. The paint is not resistant to moisture, meaning if the stove i s
exposed to dampness or cleaned with water or chemicals, the paint may be damaged and the steel components can rust. Refer to
the instructions on the Senotherm spray can.
Claddings of stone
Your stove may be clad with soapstone or sandstone. Typically, these require no maintenance and can be cleaned with a soft brush
or possibly a vacuum cleaner with a brush attachment. If a scratch appears on the stone, it's easy to fix with a repair kit available
from the dealer. Follow the instructions in the repair kit. The types of stones used for cladding wood stoves are natural materials,
so differences in structure, color, and shades should be expected. Such differences are 100% natural and are part of such a natural
product, falling outside of warranty. Any cracks or breakage in the stones will become apparent within the initial firings of the wood
stove, and therefore, it's a condition of warranty that such issues are reported immediately.
Glass
Glass normally requires no maintenance other than cleaning. This is best done by using a suitable glass cleaner for wood stoves. If
you replace the glass in your wood stove, do not dispose of it with regular glass waste, as it is ceramic glass (dispose of it as
ceramic).
Spare Parts
For the sake of fit and other considerations, we recommend using only original spare parts in your TermaTech wood stove.
Settings, Adjustments, etc.:
Refer to section 8.
6
Warranty and right of complaint
Warranty
In addition to the standard 2-year "right of complaint", TermaTech provides an additional 3-year warranty, subject to the
conditions outlined below.
Upon discovering any discrepancies or faults, immediate stop of usage is required, and the dealer should be contacted. Provided
that normal operation is in accordance with this guide, TermaTech offers a 5-year warranty against material and manufacturing
defects for the structural components, excluding wear parts/fire chamber.
Fire Chamber Parts not covered by the warranty
Fire chamber, cast iron parts (bottom, door, and grate), insulation material (vermiculite components), smoke baffle plates, glass,
gaskets, closing mechanism/handle, hinges, and magnets.
Exterior Parts not covered by the warranty
Painted panels/surfaces, stone claddings, tiles, concrete, and glass, closing mechanism/handle, and magnets. NOTE: If a stone
cladding has scratches or stains, these can be repaired using a repair kit (gentle sanding with fine sandpaper) available fro m the
dealer.
The warranty/reclamation does not cover faults caused by:
•
Failure to follow the instructions for use and installation – incorrect use or handling of the product
•
Damage due to aggressive environmental influences (such as chemicals or cleaning agents)
•
Intentional or negligent damage to the product by the end customer or a third party
•
Incorrect installation
•
Overheating / degradation of materials caused by the use of incorrect types of wood, energy coke, waste, or excessive
amounts of firewood
•
Connection to a chimney with poor draft, e.g., a chimney that is too short or leaky
•
Placement or storage of the product in unheated or humid environments
•
Neglect or failure to maintain the product according to the instructions
•
All normal wear and tear on wear parts / consumables as well as the paint
•
Similar circumstances that are not due to material or manufacturing defects.
The following minor deviations, which cannot be the basis for a claim, may occur in the product:
•
Naturally occurring variations in color tones, texture, and marbling on soapstone, sandstone, and other stone claddings.
TermaTech A/S, Gunnar Clausens Vej 36, DK-8260 Viby J
www.termatech.com
21-12-2023 LP
Item no. 99-274
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