17.3 Causes and rectification of faults
caso Blue One Power
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E3/E4
Voltage too high/too low
The supply voltage is not within the required
range. Use suitable socket.
E5
Open electric circuit
The appliance must be sent to Customer Service
for repair.
Please note
► If error messages continue to be displayed after an extended
waiting period or after restarting the appliance, then it must be
sent to Customer Service to be examined.
The following table assists in localizing and rectifying minor
faults.
Fault
Display is empty
The E1 error
appears
frequently during
operation
The E2/E6 error
appears
frequently
Please note
► If you are unable to solve the problem with the steps shown
above, please contact Customer Service.
Troubleshooting
Possible Cause
Power plug not
plugged in
Fuse switch not
switched on
Cooking vessel too
small
Cooking vessel not
centred on the hob
Ventilation slots
blocked
Fan not running
To Rectify
► Insert plug into
mains
socket
► Switch on fuse
switch
► Use larger
cooking vessel
► Position
cooking vessel
correctly
► Keep
ventilation
slots free
► Send the
appliance to
Customer
Service
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