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EnglisH
12
troubleshooting
This chapter summarises the most common problems you could encounter with the appliances. If
you are unable to solve the problem with the information below, consult our website wwww.philips.
com/intimatemassager.
Problem
Possible cause
The massager does
The rechargeable battery is
not work.
empty.
The charger is still charging.
The travel lock is activated.
The massager suddenly
The rechargeable battery is
switches off.
empty.
You have pressed the mode
selection button or the
decrease button for some
time and thus switched off
the massager.
The charger of the
The charger is not plugged
massager does not
in.
work.
The pre-warming function
is activated.
You have not placed the
massager on the charger
properly.
The massager and its
This is normal.
charger become warm
during charging.
The charger of
The charger is not plugged
the candlelight set
in.
does not work.
The candles of
The batteries of the candles
the candlelight set do
are empty.
not work.
The candles of
You did not switch off the
the candlelight set go
candles when their
on when I put
batteries were empty.
them on the charger.
All manuals and user guides at all-guides.com
Solution
Charge the rechargeable battery (see
chapter 'Charging').
It takes 24 hours to charge the massager
fully. When fully charged, the massager has
an operating time of up to 1 hour. For a
single session, charge the massager for at
least 10 hours (see chapter 'Charging').
Deactivate the travel lock (see chapter
'Using the appliance').
Charge the massager (see chapter
'Charging').
Press any button to switch on the
massager again.
Insert the small plug into the charger and
put the adapter in the wall socket.
Press the pre-warming button to switch
off the pre-warming function.
Place the massager properly on the
charger (see chapter 'Charging').
No further action required.
Insert the small plug into the charger and
put the adapter in the wall socket.
Place the candles on the plugged-in
charger and charge them for 12 hours.
Remove the candles from the charger and
tilt them to switch them off. Then put the
candles back onto the charger.
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