Dogtra ARC1200S FREE PLUS Manuel Du Propriétaire page 47

Procedure for Repair Work
If the unit is malfunctioning, please refer to the "Troubleshooting Guide" in the
Owner's Manual and call customer service at +33 (0)1 30 62 65 65, for technical
support, before sending it to Dogtra-Europe for Service.
The cost of shipping products under warranty back to Dogtra-Europe is the
customer's responsibility. Dogtra-Europe is not responsible for units
damaged or lost in transition to Dogtra. Dogtra-Europe is not responsible for
loss of training time or inconvenience while the unit is in for repair work. Dogtra-
Europe does not provide loaner units or any form of compensation during the
repair period. A copy of the sales receipt showing the purchase date is required
before warranty work is initiated. Please include a brief explanation outlining
the problem and include your name, address, city/state/zip code, daytime
phone number, evening phone number, and email address. If the repair costs
are not covered under warranty, we will call you for payment information and
authorization. For any questions concerning your Dogtra products, call us at
+33 (0)1 30 62 65 65, or email us at sav@dogtra-europe.com.
Envoyer les appareils a réparer à
Dogtra-Europe
12-14, Rue Augustin Fresnel
78310 Coignières, FRANCE
88