honor 5X Guide De Démarrage Rapide page 126

Note: Remember the Google account your phone last
logged in to.
During an untrusted factory settings restoration or
microSD card–based update, Google's anti-theft
mechanism requires you to enter the Google account
your phone last logged in to on the startup
navigation screen for identity authentication.
Your phone can properly power on only after the
identity authentication passes.
Please visit
http://consumer.huawei.com/en/support/hotline
for recent updated hotline and email address
in your country or region.
Model: KIW-L21
31010VSP_01