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Troubleshooting
Before you contact the service centre, please try to find your problem in the following list. Try to solve the problem
with the provided suggestions.
Problem
No Power
No Sound
No Picture
No Colour
Malfunctioning Remote
Control
Unexpected Malfunction
Incorrect Display
External Signals cannot be
recorded
All manuals and user guides at all-guides.com
Possible Reasons
1. The AC adaptor is not
connected to the system.
2. Insufficient contact between
adaptor and outlet.
3. Power is interrupted at outlet.
1. Incorrect signal connection.
2. Disc is damaged or dirty.
3. The unit is turned to mute
mode.
1. Incorrect signal connection.
2. Wrong television channel.
3. Television output is on
progressive.
1. Wrong TV system.
2. Incorrect colour setting.
3. Wrong video output setting.
1. The remote control is not
directed to the sensor.
2. The distance to the unit
exceeds 8 metres.
3. The batteries in the remote
control are too weak.
4. There are obstructions
between remote control and
sensor.
1. Low disc quality.
2. Unintended presses of other
buttons.
3. Electrostatic charge near the
unit.
1. The system of choice is
incompatible with your disc.
1. Wrong system connection.
2. No disc or no recordable disc
in disc drive.
3. The disc reached its end.
4. The disc is full.
Solution
1. Connect the AC adaptor.
2. Reconnect adaptor or replace
outlet.
3. Switch the outlet on.
1. Reconnect the signal
connections.
2. Clean or repair the disc.
3. Press the mute button.
1. Reconnect the signal
connections.
2. Choose the correct TV/AV
channel.
3. Press PS/IS to configure the
mode.
1. Reconfigure the TV System
by pressing System on the
remote control.
2. Reconfigure the colour
setting.
3. Make sure you choose the
correct video output settings.
1. Direct the remote control
towards the sensor.
2. Go closer to the unit.
3. Change the batteries.
4. Remove obstructions.
1. Wait about 5–10 seconds for
the playback to reset.
2. Perform the operation again.
3. Turn off the unit for 1-2
seconds and turn it on again.
1. Choose a compatible system.
1. Reconnect your system
properly.
2. Insert a recordable disc.
3. Change the disc.
4. Change the disc.
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