Trouble
• Heater Does
☛ Timer Activated (only applicable on
Not Turn On.
models with Timer feature).
☛ Tip-over switch engaged (only
applicable on models with Tip-over
protection).
☛ Manual user reset is activated.
☛ Not plugged in properly.
☛ Electrical outlet does not hold plug in
securely.
☛ Thermostat set too low.
☛ Obstruction causing the heater not to
operate.
☛ Circuit breaker trips.
• Power Light
☛ Auto Safety Shut-off system is
is Flashing
activated when there is potential
or in some
overheat.
cases,
☛ Tip-over switch engaged (only
Heater Turns
applicable on models with Tip-over
On at Max
protection).
Heat setting
but then
Shuts Off in
2 seconds
with Power
Light
Flashing.
• Not Enough
☛ Heater is in Low or Fan Only setting.
Heat.
☛ Thermostat set too low.
• Heater
☛ The thermostat automatically turns
cycles ON
the heater on and off to maintain
and OFF
selected comfort level.
frequently.
☛ Every 10-15 minute the heater turns
on and runs for a minute.
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T R O U B L E S H O O T I N G
Troubleshooting for your Heater
Probable Cause
Solution
✔ Press the Power Button to Turn on the Heater.
✔ Set heater upright on a level surface.
✔ Follow reset instructions listed in this manual.
✔ Ensure plug is properly inserted. Make sure electrical
outlet and circuit breaker are working.
✔ Have outlet replaced by a licensed electrician.
✔ Turn the Dial Wheel right to the highest temperature
setting.
✔ Unplug the heater and remove all obstructions. Position
your heater 36 inches (0.9 m) away from all objects.
✔ Make sure no other high wattage appliances are
operating on the same circuit and reset breaker if
needed.
✔ Follow Auto Safety Shut-off instructions to reset the
heater and allow sufficient time for the heater to cool
down before plugging in again.
✔ Set heater upright on a level surface.
✔ Change setting to Max.
✔ Turn the Dial Wheel right to the highest temperature
setting.
✔ To make this occur less frequently turn the Dial
Wheel right to the highest setting.
✔ This is normal operation to ensure the heater is
maintaining the room temp accurately.