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Troubleshooting Chart
Symptom
Model
Dryer fails to start
XRM
All
XRM
XRM
RM
Dryer runs for approx.
XRM
100 seconds, then will
not re-start
Dryer runs continuous
RM
and will not shut-off.
Dryer "Ghosts"
XRM
starts with no hands
present.
Dryer blows cold air.
All
Dryer air too hot.
All
Dryer noisy or vibrates.
All
Limited Warranty
WORLD DRYER LIMITED TEN – YEAR WARRANTY. World Warm Air Hand Dryer, Model covered in this manual, is warranted by World Dryer Corporation to the
original user against defects in workmanship or materials under normal use for 10 years, the motor and electronics are warrantied for 5 years after date of purchase. Any part
which is determined to be defective in material or workmanship and returned to an authorized service location, as World designates, shipping costs prepaid, will be, as the
exclusive remedy, repaired or replaced at World's option. For limited warranty claim procedures, see PROMPT DISPOSITION below. This limited warranty gives purchasers
specific rights from jurisdiction to jurisdiction.
LIMITATION OF LIABILITY. To the extent allowable under applicable law, World's liability for consequential and incidental damages is expressly disclaimed. World's
liability in all events is limited to and shall not exceed the purchase price paid.
WARRANTY DISCLAIMER. World has made a diligent effort to provide product information and illustrate the products in this literature accurately; however, such infor-
mation and illustrations are for the sole purpose of identification, and do not express or imply a warranty that the products are MERCHANTABLE, or FIT FOR A PARTICULAR
PURPOSE, or that the products will necessary conform to the illustrations or descriptions. Except as provided below, no warranty or affirmation on fact, expressed or implied,
other than as stated in the "LIMITED WARRANTY" above is made or authorized by World.
PRODUCT SUITABILITY. Many jurisdictions have codes and regulations governing sales, construction, installation, and/or use of products for certain purposes, which
may vary from those in neighboring areas. While World attempts to assure that the products comply with such codes, it cannot guarantee compliance, and cannot be respon-
sible for how the product is installed or used. Before purchase and use of a product, review the product application, and all applicable national and local codes and regulations,
and be sure that the product, installation, and use will comply with them.
Certain aspects of disclaimers are not applicable to consumer products; e.g., (a) some jurisdictions do not allow the exclusion or limitation of incidental or consequential dam-
ages, so the above limitation or exclusion may not apply to you; (b) also, some jurisdictions do not allow a limitation on how long an implied warranty lasts, consequentially
the above limitation may not apply to you; and (c) by law, during the period of this Limited Warranty, and implied warranties of implied merchantability or fitness for particular
purpose applicable to consumer products purchased by consumers, may not be excluded or otherwise disclaimed.
Manufactured by World Dryer Corporation, Berkeley, Illinois 60163 U.S.A.
PROMPT DISPOSITION. World will make a good faith effort for prompt correction or other adjustment with respect to any product which proves to be defective within
limited warranty. For any product believed to be defective within limited warranty, first write or call dealer from whom the product was purchased. Dealer will give additional
directions. If unable to resolve satisfactorily, write to World, giving dealer's name, address, date, and number of dealer's invoice, and describing the nature of defect. Title and
risk of loss pass to buyer on delivery to common carrier. If product was damaged in transit to you, file claim with carrier.
English
Possible Cause(s)
Corrective Action
Sensor obstruction
1. Check Sensor Lens for foreign material or dirt. Clean Lens with soft damp cloth
2. If Lens is damaged or scratched, replace it.
No power to the unit
Check if power is "ON"
Check electrical connections.
Faulty Circuit Board (PCB)
Place hands under Sensor. Listen for PCB .
and Sensor
Relay "Click." If no "Click" is heard, replace the PCB and Sensor.
Faulty Motor
If Relay "Click" is heard, heating element glows for 1-2 seconds, but unit does not
start, replace the Motor.
Faulty Timer / Switch
With Dryer Cover Removed, depress the Timer Switch Blade;
a. Timer Motor should turn.
b. With an Ohm Meter, check for continuity across the Switch Terminals.
Faulty Motor
"No" in either test, replace Timer Assembly;
"Yes" in both tests, replace Motor.
Sensor obstruction
1. Check Sensor Lens for foreign material or dirt. Clean Lens with soft damp cloth
2. If Lens is damaged or scratched, replace the sensor.
Faulty Timer
With Dryer Cover Removed, depress the Timer Switch Blade;
Timer Motor should turn. "No" replace Timer Assembly.
1. Hand Dryer should be mounted a minimum of 18" above a reflective surface.
Sensor receiving false
signal or reflection
2. Check if other Infrared operated appliance in the vacinity may be triggering the Dryer.
Or
3. Multiple Hand Dryers on one circuit or Dryers sharing a lighting circuit. Automatic
Fluctuating power supply
4. Building wiring may be insufficient gauge or too long of a run from the supply.
5. Replace the PCB and Sensor.
Defective Heating Element
1. Check for break in Element Wire.
Or Defective Thermostat
2. Check Heating Element and Thermostat for continuity. If open, replace as necessary.
Machine is dirty
1. Inspect for foreign material. Using a soft brush and vacuum, clean fan and motor.
2. Replace motor if running slow or erratic.
Fan not centered in housing
1. Fan may be rubbing against edge of Fan Housing. To center Fan;
a. On plastic fan unit, carefully "tap" the Fan Hub with a screw driver & small hammer
b. On metal fans, loosen the set screw and adjust the fan until it turns freely.
■ Foreign object in Fan.
1. Inspect for foreign material. Using a soft brush and vacuum, clean fan and motor.
■ Broken or bent Fan.
1. Replace Fan.
■ Bent Motor shaft.
1. Replace Motor.
and mild cleaning agent.
and mild cleaning agent.
Hand Dryers must be on dedicated circuits.
to center it until the Fan turns freely.
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