■ FAQs
LED light is o during charging.
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Please ensure the earbuds are correctly placed in the charging case.
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When the earbuds have not been used for long periods of time, the
battery will enter sleep state, it needs to charge about 30 minutes and
then the light will be lit.
No sound
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Check if the earbuds are operating.
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Check if the earbuds volume are at an appropriate level.
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Check if the earbuds are correctly connected with mobile phone.
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Check if the earbuds are operating within a normal working range.
The call quality of the earbuds are not good.
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Check if mobile phone is in an area with strong signal.
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Please ensure the earbuds are within effective distance (10m) and no
obstacle between the earbuds and mobile phone.
When playing music, cannot control pause/play via the earbuds.
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Please ensure the paired device support AVRCP (Audio Video Remote
Control Profile) profile.