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BEFORE YOU CALL
•
Cups with a concave bottom will collect
water. Load them at the far left and right
of the upper rack so they will be held in a
tilted position.
•
Containers, bowls, pots/pans, and any
dishware with concave surfaces that can
collect water should be placed in the rack
facing or angled down so that water is
able to drain even from the lowest point.
•
Plastic items may need to be towel dried.
Glassware/Flatware Spotted or Cloudy
•
Check water hardness. For extremely
hard water, it may be necessary to install
a water softener. (See Detergent Chart).
•
Water temperature may be low. Avoid
extremely low or high temperatures. (See
Factors Affecting Performance.
•
Avoid overloading and improper loading.
(See Preparing and Loading Dishes).
•
Use fresh detergent. Old detergent is
ineffective.
•
Make sure rinse aid dispenser is fi lled.
•
Check to see that proper amount of
detergent is being used for cycle selected.
(See Detergent Dispenser).
•
Home water pressure may be too low-it
should be 20 to 120 pounds per square
inch (psi).
Dishware Chipped
•
Load with care and do not overload. (See
Preparing and Loading Dishes).
•
Place delicate items in top rack.
•
Place glasses securely against pins and
not over pins.
•
Load items so they are secure and don't
jar loose when moving racks in and out.
Move racks in and out slowly.
•
Make sure tall glasses and stemware will
clear top of tub when rack is pushed in.
•
Fine antique china and crystal should be
hand-washed.
Dishware Stained or Discolored
•
Tea and coffee can stain cups. Remove
the stains by hand washing in a solution
of 1/2 cup (120 ml) bleach and one quart
(1L) of warm water. Rinse thoroughly.
•
Iron deposits in water can cause a yellow
or brown fi lm. A special fi lter installed
in the water supply line will correct this
problem. (See Removing Spots and Film).
14
•
Aluminum utensils can leave gray/black
marks when they rub against other
items. Load Properly.
•
Certain high acid foods can cause
discoloration of stainless steel and
plastics if allowed to sit for a long
period. Use the Rinse Only cycle
or rinse by hand if not operating
dishwasher at once.
•
Mixing stainless steel and silver utensils
in silverware basket can cause pitting of
the stainless steel blades. Avoid mixing
stainless steel and silver.
Water in Bottom of Tub
•
Water left in the tub bottom after the
cycle is complete is not normal. If
water remains in the bottom of the tub,
the dishwasher may not be draining
properly. (See Dishwasher Does not
Drain Properly).
Cycle Takes a Long Time
•
The cycle may have been automatically
lengthened to reach key temperatures
due to some factor such as a cool water
supply or a large load of dishes.
•
Delay Start option may have been
selected.
•
Choose lower temperature options to
shorten the cycle.
•
Cycles that are soil-sensing adjust
automatically to assure a good wash
- heavier soils will elicit a longer cycle
response.
Etching
•
Using too much detergent especially in
soft or softened water causes damage
that looks like a fi lm but cannot be
removed.
•
Adjust the amount of detergent based
on the water hardness. (Check Detergent
Chart).
•
Lower the water temperature by selecting
one of the lower temperature options.
Detergent Left in Cups
•
Detergent may be old. Discard and use
fresh detergent.
•
Be sure the dish load doesn't block spray
from entering the detergent cup.
•
Check to see if cycle has been completed.
•
Make sure items do not prevent the
detergent dispenser from opening.
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