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How to Make a Warranty Claim
If you are a consumer purchaser, please contact a Kraus Customer Service Representative at:
Kraus USA Plumbing, LLC
12 Harbor Park Drive
Port Washington, NY 11050
Toll-free 800-775-0703
Customerservice@kraususa.com
If you are a plumbing contractor or trade professional, please contact a Kraus Pro Representative at:
Kraus USA Plumbing, LLC
12 Harbor Park Drive
Port Washington, NY 11050
516-801-8955
Proservice@kraususa.com
If you are an authorized partner, please contact a Partner Support Representative at:
Kraus USA Plumbing, LLC
12 Harbor Park Drive
Port Washington, NY 11050
516-801-8954
Partnersupport@kraususa.com
In requesting warranty service, please be ready to provide your proof of purchase and a description of the problem.
Shipping charges will be covered for the first (1) year of the warranted replacement part or product (HI, AK, and Puerto
Rico shipping charges may apply). International shipping fees are not included.
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