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Suspected malfunctions are often due to causes that the users can fix themselves. Therefore, check the product using this
section. In most cases the problem can be solved quickly.
PROBLEM
Product does not start
Product does not cut
Cutting line can no longer
be fed
Cutting line breaks frequently
Heavy vibrations
EN - 16
TROUBLESHOOTING
POSSIBLE CAUSE
Battery pack not properly
attached
Battery too hot/cold
Battery pack discharged
Cutting line too short/broken off
Spool empty
Line inside the spool entangled
Spool empty
Line inside the spool entangled
Trimmer used incorrectly
Cutting line broken
Cutting system damaged
Grass between spool housing and
line-feed button
Grass in hole for line feed
SOLUTION
Attach properly
Allow to cool/warm
Charge the battery pack
Manually feed cutting line
Replace line spool
Inspect the spool, rewind if necessary
Refill line spool
Remove spool – rewind line
Only trim with the tip of the line, avoid stones,
walls and other hard objects. Feed the line
regularly to maintain full cutting diameter.
Pull out cutting line with manual feed
Have the product repaired by a qualified
service.
Disassemble spool cover and remove grass
Remove grass from hole for line feed
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