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Common Troubleshooting Issues
1. Camera is not recording or taking photos
•
Format the TF card through the machine.
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Format the SD card in a PC/Mac to the FAT32 file system.
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Replace with a new memory card.
2. Memory error or file error
•
Format the SD card.
3. Screen freezes or crashes
•
Format the SD card.
•
Replace the SD card with a Class 10/U3 (or higher) memory card.
4. Recordings have no sound
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Set [Record Audio] to ON in the menu.
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Toggle mute audio from OFF to ON by pressing the DOWN button while recording.
5. Screen goes black after a few minutes
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Check [Screen Saver] setting in the main menu.
6. Screen is blurry or goes black while recording
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Format the SD card.
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If the above suggestions do not work, replace the SD card with a new C10/U3 card.
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If the image is dark when recording the sky or water, revise the EV setting.
7. The M/MENU button does not work
•
Press the OK button to PAUSE recording and try again.
8. After connecting power, the camera does not turn on
•
Ensure the tab on the magnetic bracket is facing the interior of the car before connecting the
camera.
Precautions
1.
To ensure the highest possible video quality, check for obstructions in front of the lens, and clean
the lens regularly with a soft lens cloth.
2.
To reduce wear and tear on the camera and its internal components, avoid long-term exposure to
the sun or extreme hot/cold environments.
3. Upon inserting a new SD card, format the SD card in the camera's menu first, otherwise there may
be a card read error.
4. To avoid card speed or card read errors, format your SD card regularly.
It is recommended to replace the SD card every six months to minimize the chance of a fault that
may result in corrupted or lost recordings.
5. If the recording date is incorrect, enter the menu and re-enter the time and date information
Disclaimer
1. Follow the setup and usage instructions in the printed materials included with this dash cam.
2. Do not set/install the BH100 where it obstructs or reduces the driver's view. Ensure that your use
of the dash cam is in compliance with the relevant vehicle regulations of your state, province,
region, or country.
3. If audio or other information/signals related to in-vehicle activity are to be recorded, you should
post necessary recording notices to occupants of the vehicle.
4. Do not change camera settings or operating modes while the vehicle is in motion.
5. Optional driving warning signals, including any visual or audible reminders, should not replace
your decision-making and judgment.
6. Avoid placing the camera in a conspicuous place when no one is in the vehicle to avoid attracting
thieves.
7. Avoid exposing the BH100 to direct sunlight or extreme temperatures (high or low), as these
factors can degrade or damage the device.
8. Inspect and verify proper camera operation once at least every 6 months, including testing the
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