V-TAC VT-6603105 Manuel D'instructions page 41

ABNORMAL STATE PROCESSING
If the data on platform is abnormal when the WIFI Module is running, please check the table
below and according to the status of indicator lights to complete a simple troubleshooting. If
it still can not be resolved or indicator lights status do not show in the table below, please
contact Customer Support.
(Note: Please using the following table query after power-on for 2mins at least.)
NET COM READY
NET COM READY
Any Slow
OFF
state flash
Slow
OFF ON
flash
Slow Slow
ON
flash flash
OFF OFF
Fast Any
flash state
Any Any
state state
Fault Description
Communication with
inverter abnormal
Connection between
logger and router
abnormal
Connection between
WIFI Module and router
normal, connection
between logger and
remote server
abnormal.
Power supply
OFF
abnormal
Any SMARTLINK
state networking status
Restore
Fast
flash factory settings
Fault Cause
1.Check the connection between
1.Connection betw-
WIFI Module and inverter. Remove
een WIFI Module
the WIFI Module and install again.
and inverter loosen.
2.Check inverter's communication
2.Inverter does not
rate to see if it matches with WIFI
match with WIFI
Module's.
Module's
3.Long press Reset button for 5s,
communication rate.
reboot WIFI Module.
1.Check if the wireless network
configured.
1.WIFI Module does 2.Check the antenna, if there is any
not have a network. damage or loose.
2.Antenna abnormal 3.Enhance router WiFi signal
3.Router WiFi signal strength.
strength weak. 4.Long press Reset button for 10s,
reboot WIFI Module and networking
again.
1.Router networking
abnormal. 1.Check if the router has access to
the network.
2.The server point WIFI
2.Check the router's setting, if the
of Module is modified.
3.Network limitation, connection is limited.
server cannot be 3.Contact our customer service.
connected.
1.Connection betw-
een WIFI Module &
inverter loosen or 1.Check the connection, remove the
abnormal. WIFI Module and install again.
2.Inverter power - 2.Check inverter output power.
insufficient. 3.Contact our customer service.
3.WIFI Module -
abnormal.
1.Exit automatically after 5mins.
2.Long press Reset button for 5s,
Normal reboot WIFI Module.
3.Long press Reset button for 10s,
restore factory settings.
1.Exit automatically after 1mins.
2.Long press Reset button for 5s,
Normal reboot WIFI Module.
3.Long press Reset button for 10s,
restore factory settings.
Solution