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10. TROUBLESHOOTING GUIDE
10.1 Troubleshooting guide
If you notice malfunctions in your appliance, use
this guide before calling Service. This guide may
help you resolve the problem yourself or could
provide important information to ensure rapid
and effective service.
Malfunction message
A malfunction is usually indicated on the display.
Problems that cannot be resolved by the user
are signalled through an error code.
The appliance does not work
Is the appliance connected to the electrical power
supply?
Does electrical power arrive at the electrical
socket?
Is the Unit power
activated?
Is the condenser clean?
The internal temperatures are
higher than normal
Does the display show a malfunction code?
Is the temperature adjusted correctly?
Is the condenser clean?
Were the doors or drawers open for a long period
of time?
Were large quantities of food recently inserted?
The compressor runs for a long time period
Bear in mind that during a very hot weather and
with very high temperatures in the room it is
normal that the compressor remains in operation
for prolonged periods of time.
Were the doors or drawers open for a long period
of time?
Were large quantities bottles recently inserted?
Is the condenser clean?
Check that the doors are closed and that the food
or containers do not obstruct the perfect closure
of the door.
If you hear strange noises
It is normal to hear noise from the fans or
compressors during the defrost phase.
Noise could be louder depending on the position of
the appliance and the surrounding environment.
Condensation forms both inside and out
If the climate is very humid, the formation of
condensation is normal. Opening the door or
drawers for prolonged periods of time can
contribute to the formation of condensation.
In any case, make sure that the doors are always
completely closed.
The doors are difficult to open
The appliance was designed to permit hermetic
closure.
When the door is closed, a vacuum situation
can occur: in this case it is necessary to wait a
few seconds until the pressure balances before
opening the door.
EN
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