Chapter 6: Troubleshooting Tips
Most difficulties are easy to fix. Consult the Troubleshooting Table for common problems and their solutions. If you continue
to experience problems or need repairs beyond these minor adjustments, visit our website at
Neuton Power Equipment Toll Free at: 1-866-NEUTON1 (638-8661) for assistance.
Always remove the Battery before performing any adjustments, maintenance, or repairs to your Mower.
Troubleshooting Table
P
C
ROBLEM
ORRECTIVE
⇒ Check to see if the black button of the Circuit Breaker on the Upper Handlebar Assembly has popped up;
The Motor fails to start
with the Battery
⇒ Check that you installed the Battery correctly and that the Battery is fully charged. If not, replace with a
inserted, and the
Control Lever(s)
⇒ Make sure you follow the correct starting sequence of depressing the orange Start Button and
depressed.
⇒ Possibly the Blade is obstructed. Remove the Battery, turn the Mower over, and check the Blade.
⇒ The Battery has completely depleted its charge. Recharge the Battery fully or replace it with a fully
The Mower stops while
mowing (for reasons
⇒ The Mower was probably overloaded. The Circuit Breaker on the Upper Handlebar Assembly has
other than releasing
the Control Levers).
⇒ The grass may be too high for the cutting height. Raise the cutting height or narrow your cutting swath
⇒ The Blade, Mower Deck, or Side Discharge Chute probably clogged with debris. Remove the Battery,
⇒ If the Mower bogs down or stalls in heavy grass, raise the cutting height, walk more slowly, or cut a
⇒ The Blade may be loose. Remove the Battery; turn the Mower over and check that the Blade is securely
Excessive vibration or
noise.
⇒ The Blade may be unbalanced, bent, or damaged. Remove the Battery, turn the Mower over, remove
⇒ The Battery was probably not at full charge prior to Mowing. Charge the Battery, if necessary.
The Mower runs, but
⇒ The Blade may be dull, bent, loose or damaged. Remove the Battery, turn the Mower over, and check
the cutting
performance is
⇒ The grass may be too high or too thick for the cutting height. Raise the cutting height or narrow your
unsatisfactory, or
there is a loss of power.
⇒ If you previously removed the Blade, make sure you properly reinstalled it.
⇒ The grass may be too high or too thick for the cutting height. Raise the cutting height or narrow your
The Mower is hard to
push.
⇒ The Wheels may not be rotating freely. Remove the Battery, turn the Mower over, and check the Wheels
⇒ The Battery was probably not at full charge prior to Mowing. Charge the Battery, if necessary.
The Battery loses its
NOTE: You will need to charge a new Battery at least five (5) times to achieve maximum cutting time.
charge quickly.
⇒ The grass may be too high or too thick for the cutting height. Raise the cutting height or narrow your
⇒ The Battery may be getting old. After some time, usually between three (3) and five (5) years, you will
⇒ The rear Bagger is full. Empty the Bagger, and clean it if necessary.
The Mower rear
⇒ The grass is too long or the Mower is cutting too low. Raise the cutting height.
Bagger is collecting
⇒ The Mower is moving too fast, slow down.
grass poorly.
⇒ The mesh holes in the rear Bagger are clogged, clean them out.
⇒ The rear Bagger is wet. Allow it to dry thoroughly before using it again.
18
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A
CTION
if it has, then depress the Button to reset it.
fully charged Battery or recharge the Battery.
squeezing the orange Control Lever(s).
charged Battery.
tripped to protect the Motor. Reset the Breaker by pushing in the black Button on the Circuit Breaker
and restart the Motor.
and try again.
turn the Mower over, and clean if necessary.
narrower swath. If the grass is wet, let it dry before mowing.
attached.
the Blade, and check its condition. Replace with a new Blade if necessary.
the condition of the Blade. Sharpen, tighten, or replace the Blade, if necessary.
cutting swath and try again.
cutting swath and try again.
for damage.
cutting swath and try again.
need to replace the Battery.
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or call
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