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Troubleshooting
Symptom
Disc cannot be ejected.
Noise is generated.
"PLEASE EJECT" appears.
Playback order is not as
intended.
Elapsed playing time is not
correct.
"READING" keeps flashing.
• Do not use too many hierarchical levels and folders.
• Reload the disc or reattach the device (USB/iPod/
"UNSUPPORTED DEVICE"
• Check whether the connected USB device is compatible
appears.
• Reattach the USB device.
"UNRESPONSIVE DEVICE"
appears.
"USB HUB IS NOT
SUPPORTED" appears.
Remedy
Press and hold
to forcibly eject the disc. Be careful not
to drop the disc when it is ejected. If this does not solve
the problem, reset the unit (page 3).
Skip to another track or change the disc.
Reset the unit (page 3). If this does not solve the
problem, consult your nearest service center.
Optical disc, the files are played in the order which they
were recorded.
USB device, the folders are played in the order of creation
(date and time). The files within each folder are played in
the order of the file name (alphabet).
This depends on the recording process earlier (disc/USB).
iPhone).
with this unit and ensure the file systems are in
supported formats. (Page 36, 37)
Make sure the USB device is not malfunction and reattach
the USB device.
This unit cannot support a USB device connected via a
USB hub.
Symptom
Remedy
• The source does not
The USB port is drawing more power than the design
change to "USB" when
limit. Turn the power off and unplug the USB device.
you connect a USB device
Then, turn on the power and reattach the USB device.
while listening to another
If this does not solve the problem, turn the power off and
source.
on (or reset the unit) before replacing with another USB
• "USB ERROR" appears.
device.
The iPod/iPhone does not
• Check the connection between this unit and iPod/iPhone.
turn on or does not work.
• Disconnect and reset the iPod/iPhone using hard reset.
"LOADING" appears when
This unit is still preparing the iPod/iPhone music list. It
you enter search mode by
may take some time to load, try again later.
pressing
.
"NO DISC"
Insert a playable disc into the loading slot.
"TOC ERROR"
Make sure the disc is clean and inserted properly.
"NA FILE"
Make sure the media (disc/USB) contain supported audio
files. (Page 36, 37)
"COPY PRO"
A copy-protected file is played (disc/USB).
"NO DEVICE"
Connect a device (USB/iPod/iPhone), and change the
source to USB or iPod USB again.
"NO MUSIC"
Connect a device (USB/iPod/iPhone) that contains
playable audio files.
"iPod ERROR"
• Reconnect the iPod.
• Reset the iPod.
• Press and hold B SRC to turn off the power. Turn the
power on again for error recovery.
"MEMORY FULL"
You have reached the maximum storage limit of your
iPod/iPhone.
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