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T RO U B L E S H O OT I N G
BEFORE CALLING FOR SERvICE
Problem
Washer won't
operate
Washer not filling
property
30
Possible Causes
Control panel is asleep
Washer is unplugged
Water supply is turned off
Controls are not set
properly
Lid is open-safety feature
Prevents the washer from
filling and operation when
lid is up
Circuit breaker/fuse is
tripped/blown
Electronics need to be
reset
START was not pressed
after a cycle was set
Extremely low water
pressure
Washer is too cold
Filter clogged or fill hoses
may be kinked
Energy efficiency
Insufficient water supply
The washer lid is open
Incorrect fill hose
connection
Water fill optimization
(cont.)
Solutions
• This is normal. Press POWER.
• Make sure cord is plugged securely into a working outlet.
• Turn both hot and cold faucets fully on.
• Make sure the cycle was set correctly, close the lid and
press START.
• Close lid and reset cycle, to the beginning if necessary.
• Check house circuit breakers/fuses. Replace fuses or reset
breaker. The washer should have a dedicated circuit.
• Press the POWER button.
• Press START.
• Check another faucet in the house to make sure that
household water pressure is adequate.
• If the washer has been exposed to temperatures below
freezing for an extended period of time, allow it to warm
up before pressing POWER. Otherwise, the display will not
come on.
• Make sure that filters (blue and orange screens must be
free of solids) on the unit are not clogged. Turn off water
and check filter by disconnecting hose at machine. Check
that fill hoses are not kinked or clogged.
• This is an energy-efficient washer. As a result the
temperature settings for this washer may be different than
non-energy-efficient washers.
• Make sure that the water supply is turned on.
Make sure that the water faucets are turned to their
completely open positions.
• The washer lid must be closed for all washer cycle
operations. If the lid is opened during washer operation, all
functions will stop, including water filling.
• Make sure that the fill hoses connect the hot water supply
to the hot inlet on the washer, and the cold water supply to
the cold inlet on the washer (hot to hot, cold to cold).
• Water may not cover the top level of the clothes. This
is normal for this high-efficiency washer. The water fill is
optimized by the system for best wash performance.
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