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Troubleshooting

If the KPB becomes frozen or stuck during algorithmic calculation, does not
appear to be working, or gives an error code, check the obvious things first
such as blown fuses, poor or incorrect wiring connections, incorrect setting
of gain controls, etc.
No power? With a Volt Ohm Meter (VOM) check the following: Œ +12
volt power terminal (should read +12V to +16V)  Check for reversed
power and ground connections Ž Ground terminal, for proper conductivity.
 Check fuses.
Power on, no signal? Check the following: Œ AUX In/Out connections
and cables  Test audio source signal, either with a "known good" output
device or other means. Ž Audio source volume & KPB output volume are
increased.
Bluetooth device will not connect? On your mobile device: Œ Turn
Bluetooth off, then on again.  Remove 'KPB1/2 KICKER' from the
Bluetooth menu. Then pair again (see page 10). Ž Move your mobile
device closer to the speaker. Avoid obstacles that may block the wireless
signal.  Perform a factory reset by pressing and holding the PLAY/PAUSE
button for 10 seconds (Bluetooth devices must be re-paired after factory
reset).
No or low output? Œ Check the settings on the audio source.  Check
the speaker wiring, including AUX input and Line-level connections.
KPB frozen or stuck in operating procedure? Œ Perform a factory
reset on the KPB  Cycle the power
Broadcast Mode will not engage? Œ Follow the instructions to
enter Broadcast Mode on page 11.  Perform a factory reset on all
Broadcasting and Receiving KPBs.
No Remote Function? Œ Charge for at least 3 hours with a known-good
5V USB cable  Double press the SOURCE button to link.
CAUTION: When jump starting the vehicle, be sure that connections
made with jumper cables are correct. Improper connections can result in
blown fuses as well as the failure of other critical systems in the vehicle.
If you have more questions about the installation or operation of your new
KICKER product, see the Authorized KICKER Dealer where you made your
purchase. For more advice on installation, click on the SUPPORT tab on
the KICKER homepage, www.KICKER.com. Choose the TECHNICAL
SUPPORT tab, choose the subject you are interested in, and then
download or view the corresponding information. Please E-mail support@
KICKER.com or call Technical Services (405) 624-8583 for unanswered or
specific questions.
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