Troubleshooting - Kicker Bullfrog BF400 Manuel D'utilisation

Troubleshooting

Speaker will not turn on:
• Hold the Power button.
• Make sure that the power cord has been plugged directly into a known-good wall outlet.
• Press the reset button inside the hardware panel using a paperclip or safety pin.
Bluetooth device will not connect:
• On your mobile device:
• Turn Bluetooth off, then on again.
• Remove 'BF400 KICKER' from the Bluetooth menu. Then pair again (see page 6).
• Move your mobile device closer to the speaker. Avoid obstacles that may block the wireless signal.
• If problems persist, follow the directions below to factory reset the speaker.
Double-Kick will not engage Primary/Secondary:
• Follow the instructions to manually enter Double-Kick mode on page 7.
• If problems persist, follow the directions below to factory reset both primary and secondary speakers.
Factory Reset:
• Factory reset restores the dock back to the way it was shipped to you. This can be useful to reset the equalizer and volume levels
to default, and can help solve issues with Bluetooth, FM radio, or with the Kicker Connect app. With the BF400 turned on, press
and hold the PLAY/PAUSE button for 10 seconds until all LEDs turn off. This will reset all settings back to factory defaults, including
Bluetooth settings and paired device memory.
Hardware Reset:
• Hardware reset allows the speaker to recover from unexpected issues. If the speaker becomes unresponsive, momentarily press
the reset button on the side of the speaker using a paperclip.
No Sound:
• Turn the speaker off, then back on again.
• Press the Pair button until the status LEDs show the correct input mode. Blue = Bluetooth; Red = FM; Green = AUX.
• Increase the volume on the speaker and on the mobile device.
• Check that music is playing on the mobile device.
• If problems persist, follow the directions above to factory reset the speaker.
Bluetooth Mode:
• Check that the status LED is solid blue.
• Open the Bluetooth menu on the mobile device, and check that 'BF400 Kicker' shows connected.
• Begin playing music on mobile device. Set audio output to Bluetooth.
• Move your mobile device closer to the speaker. Avoid obstacles that may block the wireless signal.
FM Mode
• Check that the status LED is solid red.
• Push PLAY/PAUSE button to ensure speaker is not muted.
• Use the Kicker Connect App to tune into a stronger FM station.
AUX Mode
• Check that the status LED is solid green.
• Begin playing music on mobile device. Set audio output to headphones.
• Push PLAY/PAUSE button to ensure speaker is not muted.
• Ensure the 3.5mm AUX cable is fully plugged into the LINE IN connector of the speaker's side hardware panel.
• The 3.5mm AUX cable may be bad. Try a new cable.
KICKER Connect cannot connect to Bullfrog:
• Confi rm mobile device compatibility. You must be running iOS 8.0 or Android 4.3 and newer
• Check that the speaker is turned on and charged.
• Only one mobile device may be connected to the speaker at a time. Check that a 2nd device is not already connected.
• Restart the mobile device, and try again.
Portable device will not charge from the USB port:
• Check that the speaker is turned on.
• Check that speaker is charged by attaching a power cord to the speaker.
• Check that you are using a known-good charge cable.
• Restart the speaker and the mobile device (if possible), and then try again.
FM reception is weak:
• Make sure you are using the Kicker Connect app to tune and save the strongest stations.
• For best FM reception, place the speaker as high above the ground as possible.
• Avoid placing the speaker directly next to large objects that will block the sky, like buildings and trees.
• If you are indoors, use the external FM antenna provided. Test a variety of antenna positions to fi nd the best FM reception.
16