Troubleshooting
Problem
Has odours.
If a problem persists, contact a local Samsung service center.
Information codes
The washer may display information codes to help you understand what is occurring with
your washer better.
No
Code
1
2
3
54 English
WA7700J-03520D-07-EN.indd 54
• Excessive suds collect in recesses and can cause foul odours.
• Run cleansing cycles to sanitize periodically.
• Dry the washing machine interior after a cycle has finished.
The Water Level sensor is not working properly.
• Check WaterLevel Sensor wire harness.
• If the information code remains, contact a customer service
centre.
1C
NOTE
When the washer displays "1C", the washer do draining for 3
minutes. During this time, the Power button is inoperative.
Check the motor for operation.
3C
• Try restarting the cycle.
• If the problem continues, call for service.
Water is not supplied.
• Make sure the water taps are open.
• Make sure the water hoses are not clogged.
• Make sure the water taps are not frozen.
• Make sure the washing machine is operating with sufficient
water pressure.
4C
• Make sure that the cold water tap and the hot water tap
are properly connected.
• Clean the mesh filter as it may be clogged.
NOTE
When the washer displays "4C", the washer do draining for 3
minutes. During this time, the Power button is inoperative.
Action
Action
2015/12/22 15:39:52