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Message
Calls not
available
Phone cannot
be turned on
Charging error
Number not
allowed.
Impossible to
receive/ send
SMS & photos
Appendix
Possible causes
Dialling error
New SIM card inserted.
Pre-paid charge limit
reached.
On/Off key pressed too
briefly.
Battery is not charged.
Battery is not charged.
Outside temperature is too
hot or cold.
Contact problem
No voltage
Charger defective
Wrong charger
The Fixed dialling number
function is on.
Memory full
Possible corrective measures
New network not authorised.
Check for new restrictions.
Contact service provider or
reset limit with PIN2.
Press the On/Off key for at least
two seconds.
Charge battery. Check the
charging indicator on the
display.
Charge battery.
Make sure phone is charging at
a normal temperature.
Check the charger and its
connection to the phone.
Plug the charger into a different
outlet.
Replace the charger
Use only original LG accessories.
Check the Settings menu and
turn the function off.
Delete some data, such as
applications or messages from
your phone to make more
memory available.
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