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Troubleshooting
Check the following information before making inquiries or requesting service.
Power source
Symptom
Probable cause
The IH cooktop cannot
- The main power switch has not been turned ON.
be turned ON.
The power switch was designed so that it will not be easily
turned on if it is mistakenly touched.
Touch the main power switch a little longer.
- The "Child safety lock" has been activated.
Main power switch auto shutoff
If 1 minute has elapsed without any operation since the main
power switch was turned on, the main power automatically
turns off.
Turn on the main power switch again.
The "Deep frying temperature control sensor" and the left
rear IH heater cannot be used simultaneously.
The IH heater turned
Forgotten-OFF auto shutoff
itself off while being
If no key is touched for approx. 45 minutes while an IH
used.
heater is in operation, a buzzer will sound and the IH heater
is automatically turned off.
Touch the key again.
* The timer is recommended for simmering.
Operation panel
Symptom
Probable cause
Key operation is
- Your fingertips are covered or have bandages on them.
disabled.
- You performed the operation while holding the cookware
handle.
- The operation panel is stained.
Turn off the main power switch and remove any foreign
objects. Then, turn on the main power switch again.
* Remove after cooking when deep-frying.
Keys react even when
Water is on or around the keys, for example.
only their vicinity is
touched.
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Sounds and noises
Symptom
Probable cause
Noise is heard during
Various resonant sounds may be heard depending on the
heating.
type of cookware. You may feel a small vibration when you
hold the handle and the cookware may slightly move.
This is not a malfunction. Moving the cookware slightly or
replacing it may be able to get rid of the sound.
If the cookware is removed while being heated, a short
metallic sound may be heard.
The level of the
It is the noise from the cooling fan inside the main unit. The
noise from the main
level of the noise changes according to the heat level and
unit increases and
the material the cookware is made of.
decreases.
(When the heat level is increased, the fan will operate at high
speed and generate more noise.)
Even after the main
While the inside of the main unit is still hot, the cooling fan
power switch is turned
operates.
off, noise from the fan is
(When the temperature decreases, it will automatically stop.)
still heard.
Heat power
Symptom
Probable cause
The heating power of
Overheating prevention function
the IH heater seems to
If the bottom of the cookware overheats, for example, when
be weaker.
preheating too long, the heating power will automatically
decrease without the power indication changing.
(The function ends after the appliance cools down.)
Cookware, such as ceramic and earthenware pots, which
cause the IH heater to overheat are used.
Do not use ceramic and earthenware pots even if they are
for induction heating.
When several IH
The heat level is automatically controlled so that overall
heaters are used
power consumption does not exceed the limit. (See page
simultaneously,
25.)
- The heating power
* The power indicator for an IH heater may decrease on its
decreases.
own. Even after touching
- The power indicator
appliance may beep.
automatically
decreases.
- The heat level does
not increase.
, it may not increase and the
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