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Troubleshooting Tips... Before you call for service
Problem
Automatic icemaker does
not work
Ice cubes have odor/taste
Small or hollow cubes
Slow ice cube freezing
Frequent "buzzing sound"
Red / Orange glow in
the freezer section,
steam coming from vents,
Popping / hissing sound
coming from the freezer
area.
Cube dispenser does not
work (on some models)
Water has poor taste/odor
(on some models)
Water in first glass is warm
(on some models)
Water dispenser does not
work (on some models)
34
Possible Causes
Icemaker switch is in the
position.
Water supply turned off or not
connected.
Freezer compartment too warm.
Piled up cubes in the storage bin
cause icemaker to shut off.
Ice cubes stuck in icemaker.
Filter is not properly installed.
Filter water leak
Ice storage bin needs cleaning.
Food transmitting odor/taste to ice
cubes.
Interior of refrigerator needs
cleaning.
Water filter clogged.
Door left open.
Temperature control not set cold
enough.
Icemaker switch is in the ON
position, but the water supply to the
refrigerator has not been connected.
This is normal operation for glass
defrost heater models. The heater is
clearing out frost from your
refrigerator evaporator for
optimum operation.
Icemaker or water supply turned off.
Ice cubes are frozen to icemaker
feeler arm.
An item is blocking or has fallen into
the ice chute inside the top bin of
the freezer.
Irregular ice clumps in storage
container.
Dispenser is
.
Water dispenser has not been used
for a long time.
Normal when refrigerator is first
installed
Water dispenser has not been used
for a long time.
Water system has been drained.
Water supply line turned off or not
connected.
Water filter clogged.
Air may be trapped in the water
system.
Dispenser is
.
What To Do
Slide the switch to the ON position.
Wait 24 hours for the refrigerator to completely cool down.
Level cubes by hand.
Turn off the icemaker, remove cubes and turn the icemaker
back on.
Replace filter or make sure the water filter is properly
installed (refer to water filter section).
Wrap foods well.
See Care and cleaning.
Replace filter cartridge with new cartridge or with plug.
Check to see if package is holding door open.
See Controls.
position will damage the water valve.
Do not touch the vent area or unplug the refrigerator.
It is normal operation and the heater will turn off
once the frost has been cleared.
Turn on icemaker or water supply.
Remove cubes.
Remove any item that might be blocking, or has fallen into
the chute.
Break up with fingertip pressure and discard remaining
clumps.
colder setting, one position at a time, until clumps do not
form.
Press and hold the Lock pad for 3 seconds.
Wait 24 hours for the refrigerator to completely cool down.
Allow several hours for replenished supply to chill.
Replace filter cartridge or remove filter and install plug.
Press the dispenser arm for at least two minutes.
Press and hold the Lock pad for 3 seconds.
49-1000471 Rev. 2
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