48 LIMITED WARRANTY
• Replacement of light bulbs, filters, fuses or any other consumable parts
• Replacement of any part that was not originally included with the Product;
• Costs associated with removal and/or reinstallation of the Product for repairs; and
• Shelves, drawers, handle and accessories to the Product, except for internal/functional parts covered under this Limited Warranty.
• Coverage for "in Home" repairs, for products in-warranty, will be provided if the Product is within a 150 km radius from the nearest
authorized service center (ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as
determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.
*Not covered by warranty.
Problem
• Cooktop crack
• Cooktop enamel
chipping off
• Pitting of the cooktop
glass
• Oven or racks are
stained after using
aluminum foil
• Surface is not level
• Oven is tipping
Cause
Cooktop crack caused by impact of object
Mechanical breakage
out of warranty
• Damage caused after delivery (Not covered by warranty)
Improper usage
• If not removed immediately, sugary spillovers (such
as preserves, ketchup, tomato sauce, jellies, fudge,
candy, syrups, or chocolate) or melted plastic or foil
can cause surface pitting of the cooktop.
(Not covered by warranty)
Aluminum foil has melted in the oven
1. Range not leveled
2. Anti-tip device not installed correctly
Level both sides of range
Approximately
0.65"
(16.5 mm)
2
1
primary crack
secondary crack
in warranty
Anti-tip bracket
Wall plate
Screw must
enter wood or
concrete
Use carpenter's level to
check level.
Prevention
• DO NOT store heavy items
above the cooktop surface as
they could fall and damage it.
• DO NOT scratch the cooktop or
the cooktop could crack.
• Clean the cooktop before and
after using.
• Do not hit the enamel cooktop.
• Remove the molten material
IMMEDIATELY with a metal
razor scraper.
• For safety, wear an oven mitt or
hot pad while scraping the hot
surface.
• Never cover the oven bottom
or cover an entire rack with
materials such as aluminum foil.
• If the foil has already melted
onto the oven, it will not affect
the performance of the oven.
• Check with installer first