Troubleshooting
Observation
No sound
Buttons are not
working
FM: Static sound
DAB: Burbling/
intermittent cut-out
Sound is distorted
Desired station not
found
Display shows
"No Service"
Display is blank
Time and Date not
setting automatically
Other problems/
functional issues
Potential Cause/Solution
The station is not tuned in properly. Please perform a
rescan for available stations or manually scroll through
available stations.
Turn o the unit and turn on after a few seconds. Please
also try unplugging/replugging the radio.
Signal reception is low. Adjust the aerial or move the unit
to a stronger signal location.
Re-scan stations and or/ a factory reset.
The volume is too high. Adjust the volume control.
Weak signal. Use the manual tune function and try
rescanning in a di erent area.
There is no DAB coverage in your area, or poor reception.
Adjust the position of the aerial, or move the unit to a
stronger signal location.
This may occur if the broadcaster changes the label of a
service or removes a label while tuned. The radio will try
to retune or perform a scan.
Go to DAB mode and this will automatically set once a
scan is performed. Alternatively, set in your 'Settings' .
Please perform a factory reset of the radio in your
settings.
Troubleshooting
21