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TROUBLESHOOTING GUIDE
Customer Service Center Contact: See cover page of this Manual.
For replacement parts, accessories, and more useful guides and answers to frequently
asked questions, go to www.HoneywellAirComfort.com.
PROBLEM
POSSIBLE CAUSE
Cord is not plugged in.
No discharge of
air
Power is not ON.
Not cooling
Pump is not turned ON.
Low or no water in tank
when COOL is selected.
Unit is making
noise
Damaged Pump or
calcium deposits on
blower.
An air cooler is not an
air conditioner. It does
not use a compressor or
refrigerant gas to create
Too much
sustained cool air. It
sunlight or room
requires dry, warm air to
is excessively
reduce temperatures a
hot
few degrees.
Airflow is not directed to
your body.
In COOLING mode, the air
Environment/
cooler produces moisture
Room is too
as a result of evaporative
humid
cooling. This is normal.
SOLUTION
Make sure power cord is plugged in and the switch is
ON.
Turn the unit ON by pressing the power button on the
control panel/remote control or turn the SPEED knob.
Turn on COOL function from remote or control panel.
Refill water tank.
Contact Customer Service Center.
Shade windows from sunlight to reduce additional
heat in room.
If your room environment is too hot, an air cooler
may not be sufficient and an air conditioner is
recommended. Check out easy-to-install Honeywell
Portable Air Conditioners as an option: https://
honeywellaircomfort.com/portable-air-conditioners/
The best way to feel the evaporated cooler air is to
position the air vents to blow the cooled air onto your
body.
The air cooler cools best in dry climates. If the
ambient humidity level is high (approx. 60% or
above), refrain from using the air cooler until ambient
humidity is reduced.
Make sure the windows/doors are open and there
is adequate cross-ventilation in the room so that
the moisturized air can circulate better. Do not use
the evaporative cooling function on days with high
ambient humidity.
EN
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