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48 TROUBLESHOOTING
1
On the www.lg.com home page, click on the Support menu tab to bring up the menu selections.
Select Video Tutorials.
2
Select a product category and then pick a topic or search a keyword.
NOTE
• Scan this QR code to quickly access the video search page on the LG website.
Error Messages
Problem
IE
OE
bE
AE
FE
Water inlet problem.
• Check for a clogged, kinked or frozen water inlet hose.
• Check water supply.
Drainage Problem.
• Check for a clogged, kinked or frozen water drain hose.
Air gap or disposal is clogged.
• Clean air gap or disposal.
Filters are clogged.
• Clean filters.
Oversudsing caused by improper detergent, such as liquid dish soap.
• Do not use hand dishwashing liquids. Only use detergents which are designed for use in
automatic dishwashers.
• A
error can appear if dishes soiled with a lot of foamy food, such as whipped cream, are
bE
loaded in the appliance. To clear the error, turn the appliance off and start a new cycle.
• To remove detergent residue in the tub, pour approximately 4 oz ~ 8 oz (100 ml ~ 200 ml)
of milk into a shallow bowl, place it in the upper rack and then run the appliance on the
Auto cycle.
Failure to level dishwasher.
• Make sure that the appliance is properly leveled.
Water leakage
• Turn off the water supply to the dishwasher and call an LG Electronics Customer
Information Center at 1-800-243-0000 (U.S.A.) or 1-888-542-2623 (Canada).
• The dishwasher makes an alert sound for 10 seconds, and runs the drain pump
intermittently. If power is turned off to the machine, the machine powers back on
automatically until the AE error is resolved.
Excessive Water supplied.
• Please call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) 1-
888-542-2623 (Canada).
Possible Cause & Solution
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