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Network Setup Troubleshooting
This manual mainly describes problems you may encounter when setting up a network, and the possible
causes and solutions.
Find a description related to your problem and follow the solution.
If you cannot find a description for your problem or if you encounter a problem after setup, refer to the on-
screen manual: Basic Guide/Advanced Guide.
Screens are based on Windows 7 Home Premium and Mac OS X v.10.6.x.
•
Names of functions, etc. may differ from this manual depending on your access point or application
software.
Problems during Network Setup
Easy setup
Advanced setup
The Target Access Point is Not Displayed (Detected)
Access point was not detected. is Displayed
Failed to connect to the access point. is Displayed
Multiple access points with the same name exist. is Displayed
The directly entered access point was not detected. is Displayed
The device may not be able to connect to the network is Displayed
WPS
Cannot connect. Multiple access points are enabled. is Displayed
Connection failed. is Displayed
Problems during Software Installation
The Machine is Not Displayed (Detected)
Check Printer Settings dialog box is Displayed
Other Troubleshooting Tips
Forgotten or Do Not Know the Access Point Name/Network Name (SSID), Security
Protocol (encryption standard), and Network Key
The Machine is Not Detected after the Network Environment is Changed
Reference Information
Character Entry
P.2
Entering the Access Point's Wireless LAN Settings Directly on the Machine
Specifying the Machine's IP Address (IPv4 only)
Restoring the Machine's Default LAN Settings to Perform Setup Again
P.2
P.3
P.3
Connection Checklist
P.4
P.5
The following symbols are used in this manual.
Instructions as notes for operation or additional explanations.
P.6
Description for Windows users.
Description for Macintosh users.
P.7
P.7
P.7
P.7
P.8
P.10
P.10
P.10
P.10
P.10
P.11
P.13
P.14
P.15
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