SIRIUSXM TROUBLESHOOTING
Advisory messages may appear on the display when a SiriusXM-Connect
Vehicle Tuner is connected to the CMM-30. Refer to the table below for an
explanation and suggested corrective actions.
Advisory
Message
Check Antenna
Check Tuner
No Signal
Subscription
Updated
Channel
Unavailable
Channel
Unsubscribed
Channel
Locked
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CMM30_MAN-03302022.indd 12
The radio has detected a fault with the SiriusXM antenna. The antenna cable may
be either disconnected or damaged.
• Verify that the antenna cable is connected to the SiriusXM Connect Vehicle Tuner.
• Inspect the antenna cable for damage and kinks. Replace the antenna if the cable
is damaged.
• SiriusXM products are available at your local audio retailer or online
at www.shop.siriusxm.com.
The radio is having difficulty communicating with the SiriusXM Connect Vehicle
Tuner. The tuner may be disconnected or damaged.
• Verify that the SiriusXM Connect Vehicle Tuner cable is securely connected to the
radio.
The SiriusXM Connect Vehicle Tuner is having difficulty receiving the SiriusXM
satellite signal.
• Verify that your vehicle/vessel is outdoors with a clear view of the sky.
• Verify that the SiriusXM antenna is mount on the exterior.
• Move the SiriusXM antenna away from any obstructions.
• Inspect the antenna cable for damage and kinks.
• Consult the SiriusXM Connect Vehicle tuner installation manual for more infor-
mation on antenna installation. Replace the antenna if the cable is damaged.
SiriusXM products are available at your local audio retailer or online at
siriusxm.com.
The radio has detected a change in your SiriusXM subscription status.
Press VOL/SEL to clear the message.
In the U.S.A., visit
www.siriusxm.com
about your subscription.
In Canada, visit
www.siriusxm.ca
you have questions about your subscription.
The channel that you have requested is not a valid SiriusXM channel or the channel
you were listening to is no longer available. You may also see this message briefly
when first connecting a new SiriusXM Connect Vehicle tuner.
Visit
www.siriusxm.com
for more information about the SiriusXM channel lineup.
The channel that you have requested is not included in your SiriusXM subscription
package of the channel that you were listening to is no longer included in your
SiriusXM subscription package.
In the U.S.A., visit
www.siriusxm.com
about your subscription package or would like to subscribe to this channel.
In Canada, visit
www.siriusxm.ca
The channel that you have requested is Locked by the radio Parental Control fea-
ture. See Parental Controls, page 12 for more information on the Parental Control
feature and how to access locked channels.
Description
or call 1-866-635-2349 if you have questions
or call 1-888-539-7474 if
or call 1-866-635-2349 if you have questions
or call 1-877-438-9677.
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www.shop.
3/30/22 1:48 PM
3/30/22 1:48 PM