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Troubleshooting
No Lights
No power is applied to the Pumptec. Check for voltage at the L1 and L2
connections. If Pumptec is wired downstream of the control switch, the
control switch may be open.
Solid Load Light
Pumptec has detected a dry well or underload condition.
A. Make sure the pump and motor are matched correctly.
B. Check for a blocked pump intake or stuck check valve.
C. The coupling between the motor and pump may be stripped.
D. Blocked plumbing or stuck check valve may be causing a
deadhead condition.
E. The underload sensitivity knob may be adjusted in cases where the
unit is too sensitive. After adjustment, check to ensure the unit is
still able to detect a dry well condition.
Flashing Load Light
The system is drawing excessive current.
A. The motor is stalled or there is a ground fault.
Solid or Flashing Voltage Light
The line voltage is too high or too low.
A. An unloaded generator can cause a high line condition.
B. Low line conditions can be caused by loose connections.
C. Report persistent high or low line voltages to the power company.
Flashing Voltage & Load Lights
Rapid Cycle condition has occurred.
A. Check for a waterlogged pressure tank.
B. A bobbing float switch may cause rapid cycling.
All manuals and user guides at all-guides.com
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