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4/ If there are problems
P
ROBLEM
ENCOUNTERED
The radiator does not
heat up.
The radiator does not
warm the bathroom
enough.
The radiator heats all
the time.
The surface of the ra-
diator is very hot
All manuals and user guides at all-guides.com
- Ensure that the mains switches are turned on, and that the
load-shedding device (if you have one) has not cut off the
power supply to the heated towel rail.
- Check the ambient temperature of the room: if it is too high,
the heating indicator B will not come on and the heated
towel rail will not heat up.
- Switch the heating off, then switch it on again using switch B:
• If the heating indicator B flashes continually (slow flashing
once a second): the sensor is faulty. Consult the manufactu-
rer's after-sales department for a replacement.
- Increase the temperature by turning knob A.
- If the heating indicator B flashes continually (slow flashing once
a second), the sensor is faulty. Consult the manufacturer's
after-sales department for a replacement.
- If the temperature is turned up to the maximum (28°C),
check the following points:
• Check that there is no other heater in the room.
• Ensure that your heated towel rail is only warming the one
room (i.e. the door is closed).
• Have someone check the supply voltage of the radiator.
• Check that the power of your heated towel rail is suitable
for the size of your room (on average we recommend 50W
per cubic metre).
- Check that the heated towel is not in a draught (near an open door for exam-
ple) and that the temperature has not been re-adjusted.
- There may be a hitch in the electrical supply. If this is the problem (a
blocked thermostat for instance), switch off the supply to the heated towel
rail by removing the fuse or switching off the trip-switch for about 10 mi-
nutes, then switch it back on again.
- If this happens frequently, hove your power company check the supply.
It is normal that the heated towel rail will get hot when it is running, but the
maximum surface temperature is limited by the French Electricity Perfor-
mance standard. However, if you judge that your radiator is still too hot,
check that the power is suitable for the size of your room (we recommend
50W per cubic metre) and that the heated towel rail is not in a draught which
will disturb its setting.
W
HAT TO DO
21
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