Warranty
2 Year Warranty – Residential / Commercial Use
1 Year Warranty Battery and motor – Residential / Commercial Use
Toro U.K. Limited warrants to the original purchaser that this unit shall be free from defects in material
and workmanship, under normal use, for a period of two years from the date of purchase. The battery and
motor are covered for a 1-year period.
Excluded from the warranty include those items which are subject to normal wear and tear, including but
not limited to tyres, wheels, cutterblades, belts, cables, grassbags, and other consumable wearing parts.
Lifetime Deck Warranty
Toro U.K. Limited warrants to the original purchaser that the mower deck, consisting of the die cast structure
to which the motor is secured, will not crack, or break during normal use for the lifetime of the product with
the original purchaser. If such damage occurs Toro U.K. Limited shall, at our option, repair or replace the
mower deck at no cost. Deck failure due to misuse or abuse and corrosion occurring due to lack of regular
maintenance are not covered. Machines used commercially are excluded from this warranty.
Terms and Conditions
Toro U.K. Limited shall, at our option, repair or replace any part covered by warranty during the applicable
period.
Your product must be registered within 14 days of purchase to qualify for the full benefit of the product
warranty. Please go to www.hayter.co.uk/warranty-registration to complete this process.
This warranty does not apply to any unit that has been tampered with, altered, misused, abused, or used
for hire, and will become invalid if non-genuine Hayter parts are fitted. Minor mechanical adjustments are
not covered unless they are due to defective material or workmanship. Consult the Operator's Manual or a
Hayter Authorised Service Dealer for assistance when making these adjustments.
Making a Claim
To make a warranty claim, return the unit to a Hayter Authorised Service Dealer, along with proof of purchase
stating the machine serial number and date of purchase and the service receipt(s) or stamped service card.
This warranty gives you specific legal rights and are in addition to any statutory rights to which you may be
entitled. Your statutory rights are not affected by this warranty.
If you need additional information concerning this written warranty, or assistance in obtaining services:
UK (only)
Contact your seller or visit https://www.hayter.co.uk and select LOCATE DEALER to locate a Hayter
Authorised Service Dealer in your area, who will be able to assist.
For additional assistance regarding warranty terms and conditions you can write to Toro U.K. Limited,
Customer Care Team, Spellbrook, Bishop's Stortford, Hertfordshire CM23 4BU, email customer.care@
hayter.co.uk, Tel Freephone (UK Only) 0800 616 298
Outside of UK
Visit https://www.toro.com and select WHERE TO BUY to locate a Toro service center in your area, who
will be able to assist.
For additional assistance regarding warranty terms and conditions you can write to Toro U.K. Limited,
Customer Care Team, Spellbrook, Bishop's Stortford, Hertfordshire CM23 4BU or email customer.care@
hayter.co.uk.
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