Error Code List; Error Message - IMASS A3 Manuel D'utilisation

English
Troubleshooting

Error code list

The robot vacuum cleaner will emit an acoustic signal to alert you when it encounters a common problem.
•
Short beep
No. Beep Cause
•
Wheels or side brushes are not
01
working
• •
Cliff sensor or shock absorber
02
sensor error
• • •
03 Main unit is blocked
Note:
Do the following if none of these solutions help.
1. Press the power switch to reset the robot.
2. Please contact your dealer if resetting the robot vacuum cleaner does not help.
036
Solution
Check the wheels or side brushes
Clean the cliff sensor and gently
shake the shock absorber to see
whether an object has become
trapped
Move and restart the main unit

Error message

Error message Possible cause
Side wheel on the robot is
Acoustic signal
blocked
Acoustic signal Main brush is blocked
The shock absorber is not
Acoustic signal
working properly.
Weak battery capacity. Does
Acoustic signal
not charge completely.
Acoustic signal Poor contact
Acoustic signal HEPA filter is dirty or wet.
Acoustic signal Dust box is full.
Cleaning performance is
Acoustic signal diminished or dirt falls out of
the device.
English
Solution
Remove hair and dirt from the robot's wheels. Push
in and pull out the wheels and then check that
they are rotating freely. Restart the robot at a new
location.
Check the main brush, then remove and clean it.
Tap the edge of the robot's shock absorber 10–20
times in quick succession to remove any deposits
trapped beneath the shock absorber.
Replace the battery. Recharge the battery.
Clean the charging contacts/docking station and
check the connection between the docking station
and the battery. Check the contacts on the docking
station.
Clean or replace the HEPA filter.
Empty the dust box.
Dust box is full; clean the dust box.
037